GSA Activities

We've taken several measures to enhance safety and health in federally occupied spaces in response to COVID-19 (Coronavirus).

  • We are placing hand sanitizer in entrances, cafeterias, and common areas of the GSA-managed federal buildings.
  • Our building managers have posted fact sheets about COVID-19 and information from the CDC in high-traffic areas in GSA-managed locations.
  • We have asked lessors and agencies who operate fully-delegated buildings to take similar actions in those facilities.
  • We are participating in a Supply Chain Task Force led by the U.S. Department of Health & Human Services.

For more information on GSA’s response, please see the below FAQs.

If you have a building or site specific question or want to report a confirmed or suspected COVID-19-related incident, please contact your property manager, building manager, or lease administration manager.

For questions beyond what is addressed here, please contact covid19.questions@gsa.gov.

For media inquiries, please contact press@gsa.gov.


Frequently Asked Questions

Real Estate:

  • If available, we recommend that agencies place hand sanitizer in their own offices and work areas beyond the common areas. We are also placing hand sanitizer, as available, in entrances, cafeterias, and common areas of federal buildings.
  • We encourage all customers to refer to the CDC’s Coronavirus Disease 2019 (COVID-19) Situation Summary and the guidance linked above for the most up-to-date COVID-19 information.
  • Currently, GSA is encouraging lessors to provide hand sanitizer in the common areas of buildings where GSA leases space.
  • Generally, the need and extent of cleaning and disinfecting will be reviewed on a case-by-case basis to assess risk in accordance with CDC guidance. The portion of the facility accessed by the infected individual(s) will be cleaned and disinfected. All environmental cleaning and disinfecting will follow CDC’s guidance..
  • For federally owned facilities under GSA’s jurisdiction, custody or control, cleaning and disinfecting is handled through an independent contract, service contract or other similar means. Incidents in facilities leased by GSA leases will be coordinated through the lessor. Incidents at fully delegated buildings will be handled by the customer agency that has been delegated such authority.
  • If a custodial contractor or lessor is unable to perform environmental cleaning and disinfecting in accordance with CDC’s guidance, we anticipate that service will either be subcontracted or procured through another contract vehicle.
  • If customers require above-standard cleaning services, described in greater detail below, please work with the GSA property manager to submit a reimbursable work authorization through eRETA.
  • In accordance with CDC guidance, if you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19, you must stay at home and notify your supervisor. Supervisors must notify their appropriate agency representative and facility manager immediately, so steps can be taken to clean and disinfect that portion of the facility accessed by the infected individual(s) in accordance with CDC guidance.
  • According to the CDC, someone who is suspected to have COVID-19 is someone displaying the symptoms of a respiratory infection [e.g., cough, sore throat, shortness of breath, fever] but who has not been tested for COVID-19.
  • Most GSA leases have provisions outlining standardized janitorial requirements. The lessor is responsible for routine cleaning of the space in accordance with the terms of the lease. In federally owned and leased facilities, GSA will provide cleaning services requested by customers that include, but are not limited to, the following: additional cleaning services that exceed the recommended CDC protocol, increased frequency of cleaning services and the use of special cleaning supplies and materials. The requesting customer will pay for such services through a reimbursable work authorization. If you have a question about custodial operations, please contact your lease administration manager, property manager or facilities manager.
  • Standard Services paid by GSA: In all facilities under GSA’s jurisdiction, custody or control, except for those where GSA has delegated operation and maintenance responsibility to a customer agency, we will provide cleaning services as outlined in GSA's National Custodial Specification or as otherwise described in a lease agreement. Should an individual in one of these types of facilities develop a confirmed or suspected case of COVID-19, we will clean that portion of the facility accessed by the infected individual(s) in accordance with CDC guidance, which may exceed GSA's National Custodial Specification or as otherwise described in a lease agreement.
  • Above-Standard Services Paid By the Customer: In all facilities under GSA’s jurisdiction, custody or control, except for those where GSA has delegated the operation and maintenance responsibility to the tenant, we will provide cleaning services requested by customers that include, but are not limited to, the following: Additional cleaning services that exceed CDC guidance, increased frequency of cleaning services and the use of special cleaning supplies and materials. The requesting customer must pay for such additional services by submitting an reimbursable work authorization through eRETA. Should an individual in one of these types of facilities develop a confirmed or suspected case of COVID-19, and the customer requests GSA to provide cleaning in accordance with the recommended CDC protocol to other portions of the facility not accessed by the individual, rather than solely cleaning that portion(s) of the facility accessed by the infected individual(s), the requesting customer must pay for such additional services through an RWA.
  • The tenant should direct any requests for specific cleaning products through the lease contracting officer. Some GSA leases may contain specific clauses that pertain to cleaning products that may be used in the leased space. Those suggested disinfectant products are those listed as EPA registered.
  • The standard janitorial specifications for federally-owned buildings include a Contractor Pandemic Plan clause that requires the custodial contractor to submit to GSA a plan to help mitigate the impact of a pandemic on custodial operations. The current clause is on page 69 of the GSA's National Custodial Specification [PDF - 742 KB].
  • Contractor Pandemic Plans were activated when the World Health Organization declared a pandemic. The need for additional or detailed cleaning and disinfecting will be decided on a case-by-case basis depending on the presence of an individual known or suspected to have had COVID-19 within a facility.
  • Operating decisions for childcare centers are made by the childcare providers in consultation with their Board of Directors, as applicable.
  • The local public health authorities can also close childcare centers. Childcare centers in GSA-controlled facilities do not continue operations in the event of such a closure.
  • GSA will determine whether to close a building on a case-by-case basis in close coordination with the designated official for a building.
  • The building manager will communicate any building closure notification to tenants prior to closing a building.

Acquisition:

  • Consistent with their mission, internal policies, and applicable federal laws and regulation, agencies/organizations have broad discretion to use GSA SmartPay® purchase cards, including to support COVID-19 response-related activities.
  • If a product you want to purchase is backordered on GSA Advantage, we recommend you contact the vendor directly as stock levels change daily.
  • Federal Acquisition Regulation Subpart 18.1 and 18.2 describe available flexibilities in times of emergencies.
  • The Department of Veterans Affairs (VA) has been delegated the nine Federal Supply Schedules for medical equipment and supplies. The GSA eLibrary is an inventory of all active contracts available, that includes both GSA offerings and the nine delegated VA Schedules. Information about the VA Federal Supply Schedule Service is available at https://www.fss.va.gov/.
  • Generally, no. However, under certain circumstances once a national emergency has been declared by the President Federal customers may receive priority over other customers when the order is specifically labeled as a “rated” order under the Defense Priorities Allocation System (DPAS).
  • Under Title I of the Defense Production Act of 1950 (50 U.S.C. App. 2061), delegated agencies may obtain preferential acceptance and performance of contracts and orders supporting certain approved national defense and energy programs and to allocate materials, services, and facilities in such a manner as to promote these approved programs.
  • On March 14, 2020 DHS determined GSA's emergency response program for COVID-19 was eligible for use of DPAS. On March 16, 2020, DOC gave a rating authorization to GSA to use the DPAS system to provide telework equipment and cleaning supplies for COVID-19. On March 17, 2020, the GSA Administrator delegated the authority to place DO priority rated orders to the FAS Commissioner and the GSS Central Office Acquisition Division (QSAB) within the Office of General Supplies and Services. See Acquisition Letter MV-20-05 for more details on GSA's approved use of the DPAS System.

  • Please see GSA Order OGP 4800.2I for information regarding eligibility to use GSA sources of supply and services.
  • GSA has outlined available purchasing resources and support for state and local governments [PDF - 436 KB] eligible to directly access GSA Schedules. State and local governments should always coordinate purchases in accordance with guidance issued by FEMA (or other applicable agency) and follow the regulations and requirements outlined by funding agencies prior to purchasing from any source.
  • Hospitals that are instrumentalities of state and local governments have access to the same programs as state and local governments.
  • During the extent of the COVID-19 emergency declaration, state and local government entities, including instrumentalities, may make self-determinations of eligibility and should send written confirmation to gsaeligibilitydetermination@gsa.gov. See Eligibility Determinations.
  • Please note that not all Schedule vendors participate in these programs. Additionally, vendors may offer items under these programs, but may not have supplies available on hand to provide to state and local government entities. Please contact vendors directly before placing orders on GSA Advantage! to ensure their availability.
  • GSA's Federal Surplus Personal Property Donation program enables state and local governments to receive surplus equipment and supplies. GSA is expediting personal property donation requests for COVID-19 response efforts where possible. For more information please contact your State Agency for Surplus Property (www.gsa.gov/sasp).

Other:

  • The need for and extent of cleaning must be reviewed on a case-by-case basis to assess risk in accordance with CDC guidance. All environmental cleaning and disinfecting that occurs should follow CDC’s guidance. Drivers should consult their agency fleet manager for agency-specific policy.
  • No, only if the head of an agency has authorized home-to-work transportation for employees in an emergency. This determination must be in writing and the initial determination cannot be effective for more than 15 days. Determinations should be completed before an employee is provided with home-to-work transportation unless it is impracticable to do so. Drivers should consult their agency fleet manager for agency-specific policy.
Last Reviewed: 2020-04-01