2015 Compliance Report
Plain Writing Act Compliance Report
May 15, 2016
I. Senior Agency Official for Plain Writing:
Name of Senior Agency Official responsible for Plain Writing
Denise T. Roth, Deputy Administrator, denise.roth@gsa.gov
Names of Plain Language coordinators within the agency
Katherine Spivey, Plain Language Launcher, katherine.spivey@gsa.gov and plainlanguage@gsa.gov
II. Explain what specific types of agency communications have you released by making them available in a format that is consistent with the Plain Writing guidelines.
- Press releases
- GSA blog
III. Inform agency staff of Plain Writing Act requirements:
- Information on the Act is posted on the agency intranet with shortcut.
- Plain Language Group on Salesforce Chatter (formed 1/3/2012) over 60 members.
- The Office of Communications and Marketing produced a electronic signage for our lobby monitors.
IV. Agency provided the following training sessions:
- National Recruitment Center team — (via telepresence) 4 sessions, 9 people
- Enterprise Web Management team — 4 sessions, 14 attendees
- 462 new hires took the online course at GSA Online University
Digital.gov University (open to GSA and other federal agencies)
Date | Training Type | # of Attendees |
---|---|---|
3/24/2015 | Intermediate in-person class | 10 |
9/9/2015 | webinar, web writing | 319 |
10/14/2015 | basics, in-person class | 21 |
12/10/2015 | webinar, descriptive link language | 210 |
Briefings
- DoD Social Media Managers group
- Maximus: Plain Talk in Complex Times
V. Ongoing compliance/sustaining change
Name of agency contact for compliance issues: Denise T. Roth
VI. Agency plain writing website
Website address: www.gsa.gov/plainlanguage
VII. Customer Satisfaction Evaluation after Experiencing Plain Writing Communications
In July 2011, we created and posted an email address, plainlanguage@gsa.gov, published on our plain language page, www.gsa.gov/plainlanguage. In 2015, no one contacted us asking to clarify any GSA.gov page. We did get spam.