2015 Compliance Report
Plain Writing Act Compliance Report
May 15, 2016
I. Senior Agency Official for Plain Writing:
Name of Senior Agency Official responsible for Plain Writing
Denise T. Roth, Deputy Administrator, firstname.lastname@example.org
Names of Plain Language coordinators within the agency
Katherine Spivey, Plain Language Launcher, email@example.com and firstname.lastname@example.org
II. Explain what specific types of agency communications have you released by making them available in a format that is consistent with the Plain Writing guidelines.
III. Inform agency staff of Plain Writing Act’s requirements:
- Information on the Act is posted on the agency intranet with shortcut.
- Plain Language Group on Salesforce Chatter (formed 1/3/2012) over 60 members.
- The Office of Communications and Marketing produced a electronic signage for our lobby monitors.
IV. Agency provided the following training sessions:
- National Recruitment Center team - (via telepresence) 4 sessions, 9 people
- Enterprise Web Management team - 4 sessions, 14 attendees:
- 462 new hires took the online course at GSA Online University
Digital Gov University (open to GSA and other federal agencies)
GSA's Plain Language Training for 2015
||# of Attendees
||Intermediate in-person class
||webinar, web writing
||basics, in-person class
||webinar, descriptive link language
- DoD Social Media Managers group
- Maximus: Plain Talk in Complex Times
V. Ongoing compliance/ sustaining change
Name of agency contact for compliance issues: Denise T. Roth
VI. Agency’s plain writing website
Website address: https://www.gsa.gov/plainlanguage
VII. Customer Satisfaction Evaluation after Experiencing Plain Writing Communications
In July 2011, we created and posted an email address, email@example.com, published on our plain language page, www.gsa.gov/plainlanguage. In 2015, no one contacted us asking to clarify any GSA.gov page. We did get spam.