GSA Signs Agreement with Facebook

The U.S. General Services Administration now has an agreement with Facebook, a site with more than 200 million active users. Other agencies can choose to sign the same agreement if it meets their needs.

Since last year, a coalition of agencies led by GSA has been negotiating agreements with each new media provider that can work across government.

“We are working at a fevered pace to improve the public’s experience when engaging with the government,” says Martha Dorris, acting associate administrator, Office of Citizen Services and Communications. “ is breaking new ground by migrating to new media sites to provide a presence and to open up a dialog with the public. We know that many other agencies want to do the same, and having these agreements is an important first step.” and use Facebook public profiles to distribute timely official U.S. government information, distribute emergency information, announce official government events and observances, share official government photos and videos, and gather feedback from constituents.

Having a terms-of-service agreement with Facebook will make it easier for government agencies to create Facebook pages and use them to dramatically increase access to information, offer education on government services, and further empower citizens to interact with government.

This new agreement with Facebook resolves the legal concerns found in many standard terms and conditions that pose problems for federal agencies, such as liability, endorsements, advertising, freedom of information, and governing law.

To date, GSA has signed agreements with Facebook, Flickr, YouTube, Vimeo and, and is in discussions with many other providers that offer free new media services. In the agreements, new media providers work with GSA as the principal point of contact, making the process more efficient for the government and the providers.

Answering President Obama's call to increase citizen participation in government, GSA has made it easier for federal agencies to use free new media tools while meeting their legal requirements.

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