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GSA Moves On Line of Business Implementation

GSA # 10322

February 7, 2007
Contact: Diane Merriett (202) 501-1231

Washington, DC – President Bush’s budget supports moving forward with implementation of the IT Infrastructure Optimization Initiatives Line of Business (IOI LoB), the U.S. General Services Administration (GSA) announced today.

GSA will serve as the managing partner of the effort to establish a government-wide process for performance measurement of the following three technology areas: Desktop/Seat Management and Support, Data Centers and Data Networks/Telecommunications.  The measurement process will support agency efforts to show improved cost efficiency and service levels.  In addition, the IOI LoB will promote knowledge sharing, best practices and leveraging aggregated buys to help agencies meet their targets.

In the near future GSA will solicit proposals for metrics, data collection and data analysis for this government-wide performance measurement process. 

This performance measurement process will provide for comparing performance across the federal government and to industry peers.  Departments/Agencies will be responsible for determining how to improve their performance and meet established goals.   While there are many excellent infrastructure efforts already in progress, this initiative will establish a common measurement standard, and over time, improvements will result in more uniform performance levels across the government.


Founded in 1949, GSA serves as a centralized procurement and property management agency for the Federal government.  GSA manages more than one-fourth of the government’s total procurement dollars and influences the management of $500 billion in Federal assets, including 8,300 government-owned or leased buildings and 170,000 vehicles.  GSA helps preserve our past and define our future, acting as a steward of more than 420 historic properties, and as manager of, the official portal to Federal government information and services. GSA’s mission to provide superior workplaces, expert technology solutions, acquisition services, purchasing and e-travel solutions and management policies, at best value, allows Federal agencies to focus on their core missions.  

Did you know? GSA is the managing partner for the Financial Management Lines of Business and was designated as one of the four approved Federal Shared Service Providers. Through Lines of Business, GSA will establish measures for federal agencies to migrate their existing financial systems operations to a Shared Service Provider.

Last Reviewed 2010-04-30