FAQ

Customer Questions

Stephen Bartley at 817-850-8245 or stephen.bartley@gsa.gov.

Articles and white papers on topics that include body worn cameras, physical access control systems (PACS), and other security related services. Also available is the Statement of Work Library and Prices Paid Portal. The Solutions Finder helps you find acquisition vehicles, contracts, and shared services from across the Federal Government.

GSA Advantage!® is the online shopping and ordering system that provides access to thousands of contractors and millions of supplies (products) and services. Anyone may browse GSA Advantage!® to view and compare the variety of products and services offered.

Federal government employees can make purchases on GSA Advantage!® using:
  • A governmentwide commercial purchase card (GSA SmartPay®);
  • A GSA Activity Address Code (AAC); or
  • A Department of Defense Activity Address Code (DoDAAC) (limited to purchases of GSA Global Supply items).

State and local government entities can now use GSA Advantage!® to purchase products and services under both the Cooperative Purchasing Program and the Disaster Recovery Purchasing Program. Payments for state and local government purchases on GSA Advantage!® are limited to credit card payments using a state or local government issued credit card.

GSA does not have a firearms and ammunition offering at this time. The Defense Logistics Agency has responsibility for procuring these items. Contact 877-DLA-CALL (352-2255) for information.

There is no certification for state/local government entities to use schedule 84 contracts. Customers should indicate on the purchase order that they are a state/local government agency purchasing under the Cooperative Purchasing program and should cite the GSA contract number. Use the following links for additional information on Cooperative Purchasing and other programs for state and local entities:

Vendor Questions

No, installation is considered ancillary to the product and will only be awarded to contractors offering the product.

GSA does not have a firearms and ammunition offering at this time. The Defense Logistics Agency has responsibility for procuring these items. Contact 877-DLA-CALL (352-2255) for information.

There are several steps you can take to ensure your product/service is listed under the most appropriate SIN:

  • Perform market research in GSA Advantage© and GSA eLibrary to determine where your competitors have the same or similar items awarded.
  • Consider how you market the product/service in question and where you think your customers are likely to search for it.
  • Contact the main Schedule 84 POC or one of the contracting officers listed in the attachment for the SINs you are considering.

The General Services Administration Acquisition Manual (GSAM), Part 538.7001, offers the following definition of state and local governments:

"The States of the United States, counties, municipalities, cities, towns, townships, tribal governments, public authorities (including public or Indian housing agencies under the United States Housing Act of 1937), school districts, colleges, and other institutions of higher education, council of governments (incorporated or not), regional or interstate governmental entities, or any agency or instrumentality of the preceding entities (including any local educational agency or institution of higher education), and including legislative and judicial departments."

Contractors should take reasonable steps to ensure the customer is an eligible user (order documents reflect agency name, email address is a government domain, etc.). See the following links for additional information on these programs:

Last Reviewed 2016-10-06