Support in Europe, Africa & Middle East

Customer Service Office for Europe, Africa & the Middle East (CSOE)

Helping organizations meet their mission needs and requirements is GSA's number one priority.  GSA's CSOE provides U.S. military and civilian agencies overseas with assistance on all GSA products, services and acquisition solutions. For questions regarding GSA's services, assistance or procurement solutions such as GSA Global Supply, GSA Advantage!®, and GSA eBuy - please contact our customer service directors located in Frankfurt, Germany listed below.

Ryan Smith
Commercial: (49) 69 7535 7850
DSN: (314) 337-9000
ryan.smith@gsa.gov

Ashley Dunklebarger
Commercial: (49) 69 7535 7850
DSN: (314) 337-9000
ashley.dunklebarger@gsa.gov

Michaela Cruz Fentanez
Commercial: (49) 69 7535 7850
DSN: (314) 337-9000
michaela.cruz@gsa.gov

Need GSA Global Supply items right away?
Visit GSA Global Supply here, for phone, fax, email or snail mail. It’s Easy to Order!

Discrepancies?
GSA’s National Customer Service Center (NCSC) is available at (800) 525-8027 or by email. NCSC staff can identify a customer order and resolve routine errors of missing or incorrect shipments. 

Around-the-clock support is now available between 9:00 p.m. Sunday and 9:30 p.m. Friday (Eastern) for callers via (800) 488-3111.


 

Last Reviewed 2017-03-16