Customer Resources

The following resources are provided to assist Federal Customers with their procurement needs. Additional assistance is available by contacting the National Customer Service Center at NCSCcustomer.service@gsa.gov or 800-488-3111. The Security and Protection team is also available to help.

How to Buy

Federal customers can purchase security and protection products and services through GSA Advantage! Additional resources are also available on the Acquisition Gateway.

The MAS Desk Reference Guide [PDF - 669 KB] is a comprehensive reference that provides guidance about GSA schedules and how to order.

Federal agency customers can learn more about ordering from schedules from the following resources:

State and local government customers should refer to the section of this site for information on the cooperative purchasing program.

Additional Assistance

Customer Service Directors are available to provide assistance, resolve problems and answer questions. GSA also has a cadre of National Account Managers (NAMs) who service the federal departments and agencies who account for the largest percentage of federal spending.

Refer to the GSA Schedules FAQ for answers to common questions. Additional information is available on the main GSA Schedules page.

Last Reviewed 2016-10-06