Customer Self-Service Resources

Guide/Matrix of Technology Contracts

Refer to the Reference Guide to GSA Technology Contracts to find one that best suits your needs. This useful guide includes benchmarks of GSA's technology contracts against commonly used contracting officer's criteria (Contract Ceiling Amount, Labor Rates for Geographical Areas, and Contract Access Fee).

Sample Statements of Work (SOW)

Use our technology-oriented SOWs to help you efficiently create a technology or professional services acquisition.

Get Assisted Acquisition, Project Management, and Financial Services

Our Assisted Acquisition Services staff can manage your next IT or professional services acquisition for you.

Get Customer Service (Government Technology Customers)

If you have experienced an issue with your acquisition for ITC products and services, please contact our customer service representatives: GSA Technology Solutions at 855-ITaid4U Monday-Friday or

Get Customer Service (Technology Business Partners)

The Vendor Support Center (VSC) staff are ready to assist business partners/vendors. Contact the VSC staff Monday - Friday, 8:30 a.m. - 5:30 p.m. Eastern Time, at 877-495-4849, or via email at

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Last Reviewed 2017-07-05