Broker Services - GSA Leasing Support Services (GLS)

GLS is a collection of multiple, zonal Indefinite Delivery/Indefinite Quantity (IDIQ) contracts, designed to complement GSA’s leasing workforce and provide support services to the regions in an effort to manage each region’s lease workload. This tool leverages contractors’ expertise to provide more efficient space solutions. The purpose is to assist in delivering the best value in space solutions for the Government and taxpayers, leveraging private sector resources and expertise with reduced contract administration.
The GLS Team is extremely pleased to reflect on the many accomplishments that we have realized three years into this contract. Now, with the award of more than 600 task orders, GSA is truly embracing the leasing expertise that our brokers have to offer. Not only has GSA’s commitment to success allowed us to exceed our internal metrics for two consecutive years, we are projecting an estimated $134 million in commission credit to benefit our Tenant Agencies through rent reduction.
In recognition of its innovation and outstanding achievements, GLS was honored to receive a 2016 PBS Project Management Award in the Beyond Space category. Additionally, as part of the 2016 GSA Achievement Award for Real Property Best Practices and Innovation [PDF - 1 MB], GLS received Special Achievement recognition within the Asset Management category.
In response to Hurricane Maria and Irma, GLS supported several regions by issuing more than a dozen task orders exclusively for FEMA Emergency leases. We appreciate the partnership of both brokers and CORs working together to delivery office and warehouse space under these unfortunate circumstances.
The first two years have proven to be a resounding success due to all the hard work and enthusiasm of our exceptional team of dedicated CORs and program officials. With such a commitment to excellence, we are setting the stage for even greater accomplishments in 2018.
GLS Helpful Links
MSA Map (non-government website)
The U.S. General Services Administration (GSA) is developing its solicitation for the next version of the GSA Leasing Support Services contract, GLS Plus. GLS Plus will emphasize taxpayer savings, improve the federal customer agency experience from requirements development through construction management, and leverage private sector expertise on an even broader scale than the current GLS contract. GSA will assess broker performance under GLS Plus based upon achievement of desired outcomes for each lease acquisition project.
GSA intends to increase the use of brokers under GLS Plus with enhanced pre- and post-award services and integrating new technologies -- such as virtual market tours and analytical tools -- which promote cost saving real estate solutions. The overarching goal with GLS Plusis to more closely align broker performance with GSA’s strategic objective of saving money through real estate. Broker performance expectations begin with aggressive customer planning efforts, closer adherence to project schedules and costs, and continued opportunities for small businesses.
GLS Plus by the Numbers (Five Year Outlook)
- Estimated Rent Credits to Tenant Agencies -- $129 Million
- Estimated Square Feet of All Task Orders -- 33 Million Square Feet
- Estimated Gross Commissions -- $368 Million
GSA News Release
News Articles
- GSA To Change Broker Commissions, Stop Incentivizing Deals That Achieve Below-Market Rents [BisNow Article 12/20/2018]
GLS on LinkedIn
Please join the GSA PBS Office of Leasing LinkedIn subgroup Real Estate Brokerage Services Contract Discussion Group.
Please share this with anyone that you feel it would be of interest. All are welcome.
GLS Plus Fact Sheet
Priority | GSA Solution |
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Increase Taxpayer Savings |
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Improve Customer Experience |
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Leverage Broker Expertise |
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GSA News Release
- GSA Awards Nine Leasing Support Services Contracts, Including Two to Small Businesses Sept 30, 2015
- GSA Issues RFP for New Leasing Support Services Contract. April 20, 2015
- GSA Issues Draft Solicitation for New Leasing Support Services Contract November 24, 2014
News Articles
ExecutiveBiz
Washington Business Journal
- Three firms picked to represent the GSA on D.C - area leasing deals Sept 30, 2015
- GSA kicks off search for the next generation of real estate brokers April 20, 2015
- A closer look at GSA's new approach to using outside brokers Dec 1, 2014
- GSA aims to measure cost savings with next-generation broker contract Nov 24, 2014
- Using private brokers hasn't worked as planned. Can the GSA get it right this time? Nov 13, 2014
GLS on LinkedIn
Please join the GSA PBS Office of Leasing LinkedIn subgroup Real Estate Brokerage Services Contract Discussion Group.
Please share this with anyone that you feel it would be of interest. All are welcome.
GLS Fact Sheet
Improvements Made To Program Based On Stakeholder Feedback
Stakeholder Feedback | GSA Solution |
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Demonstrate Cost Savings |
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Reduce Administrative Burdens, Create Consistency Among Regions |
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Increase Contract Flexibility, Expand Contract Scope |
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