Workplace Effectiveness Research Publications

  • WorkPlace Matters [PDF - 4 MB]
    This book demonstrates that the workplace can be a strategic tool that merges organizational efficiency with people-focused design.

Workplace as Strategic Resource

  • "Collaborative Knowledge Work Environments [PDF - 186 KB]" (Building Research and Information, November-December 2004)
    This article describes how the physical design of a workplace can enhance collaboration without compromising individual productivity.
  • “Floor Plate Potential: A Spatial Analysis” (GSA / Georgia Institute of Technology, September 2005)
    The effect of floor plate shape upon the integration of internal circulation is different for different kinds of layouts. This report concludes a research program aimed at developing measures that help assess how the shape of office floor plates affects the functional structure of interior office layouts.
    • “The Effect of Floor Plate Shape Upon Office Layout Integration” (Environment and Planning, 2008)
  • "Pay It Forward [PDF - 519 KB]" (Lighting Design + Application Magazine, January 2008)
    Kevin Powell discusses GSA's efforts on energy-efficient lighting.
  • "Workplace Design Balanced Scorecard" (GSA)
    This guide is intended to help organizations plan a balanced set of goals for any design project and develop a framework for evaluating the design after project completion.
  • "Workplace Collaborative Space Layout Typology and Occupant Perception of Collaboration Environment" (Environment and Planning B: Planning and Design, March 2010)
    This peer-reviewed paper summarizes research in GSA worskspaces that show how particular workplace designs can support or inhibit collaborative work. It found that workspaces with uniformly distributed meeting rooms located around the core or at the corners of a floor plate have both the highest perceived support from the work environment for collaborative work and low perceived distraction. It also found that locating copiers in dedicated hubs distributed to serve neighborhoods of workstations provides the highest perceived support and the lowest distraction.

Evaluating the Workplace

  • "Chicago PBS Renovation Project Post Occupancy Evaluation Report" (GSA, February 2008)
    In late 2002, the Great Lakes Region of GSA’s Public Buildings Service became the first organization to participate in GSA’s WorkPlace 20·20 program, which aligns a workplace redesign with a customer’s overall mission and organizational goals. This Post Occupancy Evaluation evaluates the project’s success in meeting its original goals.
  • "Energy Savings and Performance Gains in GSA Buildings: Seven Cost-Effective Strategies [PDF - 4 MB]" (GSA, March 2009)
    The GSA Workplace Performance Study surveyed over 6,000 federal workers and measured environmental conditions at 624 workstations in 22 separate buildings, evaluating everything from technical attributes of building systems to air quality to end user satisfaction. Based on the research, seven strategies were recommended for saving energy and increasing end user satisfaction.
  • Case Studies: Work performed as part of the Workplace 20·20 program included these three projects at federal buildings and two homegrown labs, which offered a chance to see ideas put into practice.
    • PBS Denver (GSA, August 2005)
    • PBS Chicago (GSA, January 2006)
    • Coast Guard Oakland (GSA, August 2005)
    • Adaptable Workplace Lab (GSA, October 2005)
    • PBS Philadelphia (GSA, August 2005)
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