Evidence and Evaluation

The General Services Administration (GSA) is committed to ensuring a strong culture of evaluation, evidence building, and learning. GSA generates and uses rigorous evidence to inform policy and programmatic decisions. Evaluation activities and results inform decisions across GSA, better enabling GSA to meet its mission to deliver value and savings in real estate, acquisition, technology, and other mission-support services across the government.

Evidence-informed decision making drives impact, improves business value and value for the customer, and maximizes the reach of resources. A culture of evidence-driven decision making is nurtured in organizations that have robust capacity to not only build evidence but also to use evidence in making strategic decisions.

Questions? Contact us at evaluation@gsa.gov

Last Reviewed: 2021-11-29