Letter from the Acting Administrator

U.S. General Services Administration (GSA) is uniquely positioned to help the federal government better serve the American people. As the original provider of shared services for federal agencies, GSA manages more than $54 billion in procurement spend across multiple categories, and oversees a portfolio of 8,700 owned and leased properties on behalf of our clients. GSA promotes cross-government savings and efficiencies through smarter acquisition, innovative management of federal real estate, transformative use of technology, and best-in- class business practices across government. The better our agency performs, the more time, energy and resources other federal agencies can dedicate to their critical missions to safeguard national security, protect public health, and strengthen communities.

Our important programs will focus on four key operational areas:

1. Delivering Real Estate and Workforce Solutions. We will deliver cost savings and value for taxpayers through smart asset management while also providing innovative workplace solutions that help agencies fulfill their important missions.
2. Leading Acquisition Solutions for Government. We will design and implement acquisition and procurement strategies that help agencies access innovative and effective commercial solutions, make it easier to do business with government, and use our buying power to drive cost savings.
3. Transforming how Government Builds, Buys and Uses Technology. We will lead the charge to modernize government’s approach to technology services. We will guide agencies through innovative and efficient technology deployment to meet their missions.
4. Designing and Delivering World-Class Shared Services. We will transform administrative services in government by leading the consolidation of common mission support processes and services across the government. Implementing this best practice will make these services better, faster and more affordable and allow government agencies to dedicate more resources to their mission.

GSA’s commitment to a culture of high-performance and customer focus - reinforced by our agency values of Service, Accountability and Innovation - is the key to helping agencies deliver on their mission. When we do our job well, the American people win. GSA has made significant progress in developing a culture of financial transparency, accountability, and control. Led by the Office of the Chief Financial Officer, and infused throughout all our business lines and service organizations, GSA has implemented a robust program of financial controls, monitoring, and reporting to ensure our agency acts as a good steward of public funds.

I am proud to present this Agency Financial Report (AFR) to convey GSA’s financial and performance results. This report provides an overview of our programs, accomplishments, challenges, and management’s accountability for the resources entrusted to us by the American Public and our partner agencies. This report has been prepared in accordance with the requirements of the Office of Management and Budget (OMB) Circular A-136, Financial Reporting Requirements.

As outlined in the Management Assurances section of this report, GSA conducted its assessment of the effectiveness of internal control over operations, systems, and financial reporting. GSA can provide reasonable assurance that internal controls were operating effectively in each of these areas throughout the year. Management relies on these internal controls to identify material deficiencies in financial and program performance areas and to identify corrective actions required to resolve them. As mandated by the Reports Consolidation Act of 2000, I have assessed the financial and performance data used in this report, and believe them to be complete and reliable. As in Fiscal Year (FY) 2016, GSA does not have any material weaknesses in internal controls.

All GSA employees have an important role in ensuring our agency optimizes the use of funds, and to combat waste, fraud, and abuse. I want to thank all GSA employees for their involvement and support in developing this AFR, as well as, their year-round efforts to ensure financial transparency, accountability, and control at GSA.

Timothy Horne
Acting Administrator
U.S. General Services Administration