Letter from the Administrator

2019 AFR Header Image
Portrait of Emily Murphy

I open this letter with a great sense of pride about the excellent work performed by the U.S. General Services Administration (GSA) across the country. Our agency’s expertise, ideas, and innovative solutions are wide-ranging and touch nearly every aspect of the Federal Government’s operation.

As GSA celebrates its 70th anniversary, we recognize our responsibilities, authorities, and accountability have grown exponentially to better meet the evolving needs of our agency customers. Today, GSA’s mission statement continues to reflect our unique position to help the Federal Government best serve the American people. We are committed to our mission of delivering value and savings in real estate, acquisition, technology, and other-mission support services across Government.

Four strategic goals provide focus for GSA’s work:

  • Save taxpayer money through better management of Federal real estate
  • Establish GSA as the premier provider of efficient and effective acquisition solutions across the Federal Government
  • Improve the way Federal agencies buy, build, and use technology
  • Design and deliver expanded shared services within GSA and across the Federal Government to improve performance and save taxpayer money

As we address these goals and implement GSA’s Strategic Plan, Federal agencies are better able to deliver on their missions, taxpayer dollars are saved and invested more strategically, and the Federal Government becomes more responsive to the evolving needs of the American people.

Excellence in support of Government is a clear theme that has resonated through GSA’s 70 years.

At a high level, excellence means rigorously managing the more than $60 billion in annual procurement spending across the Government and the 369.5 million square feet of property we oversee on behalf of our tenant agencies.

Excellence also means delivering mission-support services across the Federal Government through initiatives such as the President's Management Agenda (PMA) and the Administration's Government reform plan. GSA provides expertise and innovation to customer agencies by improving the Federal marketplace buying experience; modernizing Federal IT by expanding access to cutting-edge, secure technologies; and creating substantial savings in lease costs for customer agencies while further reducing the Federal Government’s physical footprint through improved utilization rates and disposal of excess property.

I’m pleased to share GSA’s financial results and the progress we’ve made this year in delivering services, solutions, and value to the American taxpayer. The Agency Financial Report (AFR) outlines GSA’s accomplishments and challenges, as well as management’s accountability for our stewardship of the valuable taxpayer dollars entrusted to us. The AFR also fulfills the requirements of OMB Circular A-136, Financial Reporting Requirements.

In the Management Assurances section of this report, GSA assessed the effectiveness of internal controls over operations, systems, and reporting. GSA can provide reasonable assurance that internal controls operated effectively in each of these areas throughout the year. Management relies on these internal controls to identify material weaknesses in financial and program performance areas, and to identify corrective actions as required. In accordance with the Reports Consolidation Act of 2000, I’ve assessed the financial and performance data used in this report and believe them to be complete and reliable. As in fiscal year (FY) 2018, GSA does not have any material weaknesses in its internal controls.

For seven decades, GSA has provided valuable service and support to agency customers; we continue that legacy of service as we move into FY 2020 and beyond. I appreciate the opportunity to work with the talented and dedicated GSA workforce who deliver on our agency’s mission every day with integrity and accountability

Administrator Emily W. Murphy Signature

Emily W. Murphy
November 13, 2019

Last Reviewed: 2021-02-01