Management's Discussion and Analysis

2015 Agency Financial Report Banner - Mobile Version


GSA delivers goods and services to its federal customers through 11 regional offices and the headquarters office in Washington, D.C. GSA is comprised of 16 services and staff offices supporting the 22 programs identified in the GSA program inventory available on The primary sub-organizations of GSA are FAS, PBS, the Office of Citizen Services and Innovative Technologies (OCSIT), the Office of Government-wide Policy (OGP), 11 staff offices that support the agency, and two independent offices: the Office of Inspector General (OIG) and the Civilian Board of Contract Appeals (CBCA). For more information on these offices, please see the Description of Independent and Central Offices in the Other Information section of this report.

GSA Organization Chart

Federal Acquisition Service

FAS provides federal agencies over 11 million different products and services, and annually delivers over $51 billion in information technology solutions and telecommunications services, assisted acquisition services, travel and transportation management solutions, motor vehicles and fleet services, and charge cards. FAS manages over 200 thousand leased vehicles, administers a charge card program with more than 3 million accounts government-wide, and provides personal property disposal services by facilitating the reuse of $1 billion in excess/surplus property annually. FAS leverages the buying power of the federal government by negotiating fair and reasonable prices on many products and services required by federal agencies for daily operations. By arranging a network of service providers, FAS is able to meet the operating and mission requirements of a vast array of federal agencies and in limited circumstances state, local, and tribal governments.

Public Buildings Service

PBS activities fall into two broad areas: workspace acquisition and property management. PBS acquires space on behalf of the federal government through new construction and leasing, and acts as a caretaker for federal properties across the country. As the largest public real estate organization in the United States, PBS owns or leases 8,721 assets and maintains an inventory of more than 370 million square feet of rentable workspace for 1.1 million federal employees. Within this inventory, PBS owns 482 historic properties. PBS provides high quality facility and workspace solutions to more than 60 federal agencies, disposes of excess or unneeded federal properties, and promotes the adoption of innovative workplace solutions and technologies. Through lease, construction and purchase transactions, PBS delivers the workspace necessary to meet the respective missions of its federal customers. PBS is working with its federal customers to design the workplace of the 21st Century, seeking to reduce overall workspace needs and associated costs. These services are also coordinated to obtain the best available pricing.

Office of Citizen Services and Innovative Technologies

OCSIT makes federal government information and services more readily available to the public, and makes it easier for the public to conduct transactions with the federal government. OCSIT also identifies, tests, and deploys innovative technologies for the government to provide shared, transparent and cost effective means to disseminate information and conduct business. OCSIT provides access to a wide range of government services as well as consumer protection information through the official web portals of the federal government, and OCSIT works closely with other government agencies – federal, state, local, and international – to collect and consolidate information and make it available to the public, sharing experiences that lead to better solutions.

Office of Government-wide Policy

OGP uses data, analytics, and evidence-based evaluation approaches to help agencies drive efficiency, savings and improved mission performance in key administrative areas including: travel and transportation, acquisition, information technology, and green buildings. OGP helps drive agency behavior in these administrative areas through government-wide policy-making, performance standards, analysis and benchmarking of data, and regular reporting to the agencies and key stakeholders.

Staff Offices

The GSA staff offices support the enterprise. They ensure GSA is prepared to meet the needs of customers, on a day-to-day basis and in crisis situations. GSA has two independent staff offices (OIG and CBCA), and eleven GSA staff offices (Office of Administrative Services, Office of Congressional and Intergovernmental Affairs, Office of the Chief Financial Officer, Office of the Chief Information Officer, Office of Human Resource Management, Office of General Counsel, Office of Mission Assurance, Office of the Chief Acquisition Officer, Office of Communications and Marketing, Office of Civil Rights and the Office of Small Business Utilization).

FTE Breakdown by Organization

In FY 2015, GSA utilized 11,131 full-time equivalents (FTE). This total represents a 3.2 percent reduction from FY 2014 and a 6.3 percent reduction from the FY 2013 total (11,885 FTE). A portion of the reduction in FY 2015 is due to the transfer of 290 FTE to USDA as directed by the Office of Management and Budget (OMB) Memorandum M-13-08, Improving Financial Services Through Shared Services. Centralization of the administrative functions in FY 2014 led to increased FTE in staff offices offset by the corresponding lower FTE in PBS and FAS.

FTE are defined as the total number of hours worked, divided by the number of compensable hours applicable to each fiscal year. Compensable hours include leave, but not holiday and overtime hours.

FTE Reduction (FY 13-15) FTE Reduction (FY 14-15) FY 15
% Reduction from FY 13
FY 15
% Reduction from FY 14
Staff 2,038 2,885 2,875 (836) 11 -41.0% 0.4%
FAS 3,573 3,115 2,991 582 124 16.3% 4.0%
PBS 6,274 5,502 5,266 1,008 236 16.1% 4.3%
Total 11,885 11,502 11,131 754 371 6.3% 3.2%
Last Reviewed: 2018-01-29