Maintain your existing site

Keep up to date

Agency Lead Portal

Approved agency employees and contractors can access the ALP for important information such as:

  • Deployment plans.
  • Schedules.
  • Signage.
  • Training presentations for registrars.
  • Security tips.
  • Job aids.
  • Reference materials.

If you need access or have trouble with signing in to the ALP, email

Digital newsletters and alerts

We publish a monthly digital newsletter called Blue Top on the second Thursday of every month and send information about refresher training opportunities via email. Subscribe to the Blue Top newsletter and news for registrars and activators.

The registrar and activator should check the Team Registrar and Activator Communication Knowledge Source (TRACKS) portal daily for system enhancements and policy changes. They can also attend a monthly teleconference. Registrars will receive an email from us with joining instructions.

Decommission credential centers

Email to tell us you want to decommission your site. We will go over the available options and process.


Role holders can contact or call 866-493-8391. If you are not a role holder, get help by submitting a question.

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Last Reviewed: 2023-03-17