Cloud and Cloud-Related IT Professional Services

The Cloud and Cloud-Related IT Professional Services Special Item Number (SIN) 132-40 (legacy)/518210C (consolidated solicitation) allows federal, state, local, and tribal agencies to purchase:

  • Commercial cloud IT professional services (labor categories) that support activities associated with assessing cloud solutions, refactoring workloads for cloud solutions, migrating legacy or other systems to cloud solutions, providing management or governance of cloud solutions, cloud DevOps/DevSecOps, developing cloud native applications, or other cloud-oriented activities.
  • Commercial cloud computing services that meet the definition of “Cloud” per the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-145 "The NIST Definition of Cloud Computing".
  • Commercial cloud computing services, per the NIST definition, are provided under a Service Model, at least one Deployment Model, and meet all the Essential Characteristics (operational requirements).

Service Models:

  • Infrastructure as a Service (IaaS): Consumer provisions computing resources. The consumer has control over the Operating System (OS), storage, platform, deployed applications, and some limited infrastructure configurations, but does not manage the physical infrastructure.

Examples of “X as a Service” offerings that are generally categorized under IaaS:

  • Bare-Metal as a Service (BMaaS or BaaS): Is a utility computing service where hosting companies provide single tenant physical hardware resources (e.g., servers) for rent or lease to customers.
  • Data Center as a Service (DCaaS): Is a utility computing service where hosting companies provide data center infrastructure and facilities for rent or lease to customers.
  • Disaster Recovery as a Service (DRaaS): Is a utility computing service where hosting companies provide for the failover replication and hosting of physical or virtual servers in the event of a disruption (e.g., man-made, natural catastrophe).
  • Storage as a Service (SaaS): Is a utility computing service where hosting companies provide computer storage (e.g., hosted storage) for rent or lease to customers.
  • Platform as a Service (PaaS): Consumer deploys applications onto a cloud platform service using provider-supplied tools. The consumer has control over deployed applications and some limited platform configurations but does not manage the platform or infrastructure.

Examples of “X as a Service” offerings that are generally categorized under PaaS:

  • Backend as a Service (BaaS): Is a cloud computing service that provides the management of the middleware and backend environments allowing application (e.g., web, mobile) developers to focus on application frontend development.
  • Function as a service (FaaS): Is a cloud computing service that provides a platform allowing customers to develop, run, and manage application functionalities without the complexity of building and maintaining the infrastructure typically associated with developing and launching an application.
  • Software as a Service (SaaS): Consumer uses a provider’s applications on the provider’s cloud infrastructure. The consumer does not manage/control the platform or infrastructure and has limited application level configuration control.

Examples of “X as a Service” offerings that are generally categorized under SaaS:

  • Desktop as a Service (DaaS): Is a service that provides users access to a Virtual Desktop Infrastructure (VDI) using a Web browser.
  • Machine Learning as a Service (MLaaS): Is an array of services that provide machine learning tools (e.g., natural language processing, speech recognition, computer vision, Artificial Intelligence) as part of cloud computing services.
  • Office Productivity as a Service (OPaaS): Is a suite of services that provide users access to productivity applications (e.g., email, word processing, spreadsheets, presentations) from a Web browser.

Deployment Models:

  • Private Cloud: The service is provided exclusively to a defined user; access from outside the consumer is prohibited.
  • Community Cloud: The service is provided for the exclusive use of a community of consumers with a defined shared boundary, such as a mission or interest.
  • Public Cloud: The service is provided to the general public and can be used by any consumer.
  • Hybrid Cloud: The service is composed of two or more deployment models or a combination of on-premises IT (consumer owned and operated IT) and at least one cloud deployment model.

Essential characteristics:

  • On-Demand Self-Service: Consumers can directly provision services without requiring provider’s intervention.
  • Broad Network Access: Consumers are able to access the services over standard networks (internet) and devices (browsers, tablets, mobile phones).
  • Resource Pooling: Consumers are provided services from a common pool of resources maintained by the provider.
  • Rapid Elasticity: Services are elastically provisioned and de-provisioned based on consumer demand.
  • Measured Service: Services are metered, providing both the consumer and providers transparency in service utilization. Metered means that the consumption of services must be measured in periods of one month or less. For example, units of storage per hour, processing per second, or license per day would all be acceptable.

Customer Benefits

  • Receive acquisition and technology assistance from the GSA Cloud and Cloud-Related IT Professional Services Team.
  • Provide centralized and streamlined access to cloud computing services and cloud-related IT professional labor.
  • Distinguish qualifying cloud services from non-qualifying cloud services in order to find the right solutions quickly.
  • Receive a smaller number of responses from more highly qualified contract holders. View available Cloud and Cloud-Related IT Professional Services contract holders on GSA eLibrary.

How to Add the Cloud and Cloud-Related IT Professional Services SIN

Existing Multiple Award Schedule (MAS) Contract Holders

  • Submit a modification to add the Cloud and Cloud-Related IT Professional Services SIN 132-40 (legacy)/518210C (consolidated solicitation) through GSA's eOffer/eMod portal.

Without an Existing MAS Contract

  • Follow steps in the online guide to prepare and send an offer.

GSA's Multiple Award Schedules (MAS)

GSA is in the process of combining IT Schedule 70 with other GSA schedules as part of the Multiple Award Schedules (MAS) consolidation initiative. During the transition period, anticipated to be completed by July 31, 2020, Cloud and Cloud-Related IT Professional Services contract holders will be listed on GSA eLibrary under and SIN 518210C.

GSA eBuy will automatically map the legacy IT Schedule 70 SINs to the new MAS SINs. GSA eBuy users can choose either the legacy SIN or the new SIN when placing an order.

For additional information on GSA’s Multiple Award Schedules (MAS) please visit GSA Schedules.

Connect directly with the GSA Cloud and Cloud-Related IT Professional Services Team at cloudinfo@gsa.gov.

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Last Reviewed: 2020-11-18