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Call: 855-482-4348
Hours for live chat and calls:
Sun 8 p.m. - Fri 8:30 p.m. CST
Email: ITCSC@gsa.gov
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One of the government’s top priorities for telecommunications is the transition of services from the expired Networx, WITS 3, and Local Telecommunications Services contracts to the upcoming Enterprise Infrastructure Solutions (EIS) contracts. This transition provides a flexible platform to support agency migrations to modern telecommunications and IT service offerings. As these contracts expire, GSA will assist agencies with transitioning their existing services to the replacement EIS contracts to ensure continuity of services.
Transitioning to EIS requires extensive planning, coordination, and training by GSA and the agencies. The activities must begin well in advance of EIS contract awards. Planning and executing an effective and efficient transition from the expiring contracts to EIS will avoid disruptions and added costs. GSA will set the transition schedule and manage transition to meet the schedule.
To manage transition, GSA has established the Transition Coordination Center (TCC). The GSA TCC will assist GSA, agencies, and current and potential industry partners involved in the transition to EIS.
The GSA TCC is responsible for:
In concert with agency customers, contractors, and oversight organizations, the TCC has implemented a transition strategy that capitalizes on lessons learned from previous transitions to affect a successful transition.
The key elements of this strategy are as follows:
These elements are described below. Download the Transition Strategy and Management Plan (TSMP) [PDF - 1009 KB] for a more detailed discussion of GSA’s program-level, Governmentwide approach to managing a successful transition to EIS, including strategic lessons learned.
Agencies identify their integrated transition team:
Agencies develop an Agency Transition Plan (ATP):
GSA provides early, tailored support to agencies:
Manage a phased, orderly approach:
Support transparency and meaningful reporting:
Call: 855-482-4348
Hours for live chat and calls:
Sun 8 p.m. - Fri 8:30 p.m. CST
Email: ITCSC@gsa.gov
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