Federal Relay (FedRelay)

FedRelay transition

On November 15, 2021, FCC’s Telecommunications Relay Service (TRS) will replace many of the services previously offered under GSA’s FedRelay Indefinite Delivery Indefinite Quantity (IDIQ) contract.

Two commonly used FedRelay services – Remote Captioning and Video Remote Interpreting (VRI) – are not included in TRS, but are offered on GSA’s Multiple Award Schedule under Translation and Interpretation Services.

Transitioning services
FedRelay IDIQ CLIN	Available on TRS as	Available on MAS as
FTTY (X001)	Text Telephone Relay (TTY)	N/A
FSS (X002)	Speech-to-Speech Relay Service	N/A
FCTS (X003)	Internet Protocol Captioned Telephone Service, Internet Protocol Captioned Telephone Service	N/A
FIPR (X004)	Internet Protocol Relay Service	N/A
FVR (X005)	Video Relay Service (VRS)	N/A
FVR (X005)	N/A	Video Remote Interpreting (VRI)
FCR (X006)	N/A	live remote captioning, teleconference captioning

What you can do

Agencies with existing FedRelay Task Orders should begin transitioning to the FCC’s TRS and procure future captioning and VRI services under Multiple Award Schedule or elsewhere after 11/15/2021.

If you don’t think your agency will have services procured or transitioned by the deadline, you can:

place a one-time order for individual captioning of events and interpreting sessions on Multiple Award Schedule using your Government Purchase Card
extend services for up to 90 days with a bilateral modification under FAR clause 52.237-3 before your current task order expires

After 2/13/2022 all Task Order performance under the FedRelay IDIQ ends and cannot be extended.

Relay officials

Agencies appoint Relay officials to oversee their transition and coordinate the TRS registration process. If you are a current Relay user and you do not see a Relay official for your agency on the list below, contact your agency’s accommodations officer.

Relay officials by agency
Agency	Subgroup	Relay official
Defense Information Systems Agency
Farm Credit Administration
Federal Deposit Insurance Corporation
Federal Housing Finance Agency		james.myers@fhfa.gov
Federal Reserve Board		tina.y.holliday@frb.gov
Consumer Financial Protection Bureau
National Aeronautics and Space Administration		rebecca.d.doroshenk@nasa.gov
National Credit Union Administration
National Endowment for the Humanities		kwhitaker@neh.gov
National Labor Relations Board
National Science Foundation		pjsmith@nsf.gov
Smithsonian Institution		smallfieldsl@si.edu
U.S. Agency for International Development		mmckay@usaid.gov
U.S. Army Corps of Engineers
U.S. Department of Agriculture	DA/Staff Offices	robert.whittington@usda.gov
U.S. Department of Agriculture	FPAC/BC, FSA, NRCS, RMA	keisha.jones@usda.gov
U.S. Department of Agriculture	NRE/Forest Service	ronald.bratton@usda.gov
U.S. Department of Agriculture	REE/ARS, ERS, NIFA, NAL, NASS, OCS	joseph.mccleary@usda.gov
U.S. Department of Agriculture	FSIS	jeremy.roper@usda.gov
U.S. Department of Agriculture	RD/RUS, RHS, RBCS	deborah.oliver@usda.gov
U.S. Department of Agriculture	MRP/AMS, APHIS	catherine.walker@usda.gov
U.S. Department of Agriculture	FNCS/FNS, CNPP	sheila.kopczynski@usda.gov
U.S. Department of Agriculture	OIG	jessica.washington@oig.usda.gov
U.S. Department of Agriculture	OCFO/NFC	robert.whittington@usda.gov
U.S. Department of Agriculture	OCFO/FMS, PFS	robert.whittington@usda.gov
U.S. Department of Agriculture	FAS	hajra.robinson@usda.gov
U.S. Department of Commerce	National Institute of Standards and Technology	aimee.generoso-nguyen@nist.gov
U.S. Department of Commerce	National Oceanic and Atmospheric Administration	jonathan.johnson@noaa.gov
U.S. Department of Commerce		cgrant@doc.gov
U.S. Department of Commerce	Bureau of Census
U.S. Department of Education		marvida.scarbrough@ed.gov
U.S. Department of Energy
U.S. Department of Health and Human Services	Administration for Community Living	melissa.middleton@acl.hhs.gov
U.S. Department of Health and Human Services	Agency for Healthcare Research and Quality	gail.schmidt@ahrq.hhs.gov
U.S. Department of Health and Human Services	Centers for Disease Control and Prevention
U.S. Department of Health and Human Services	Centers for Medicare & Medicaid Services	nicole.oke1@cms.hhs.gov
U.S. Department of Health and Human Services	Food and Drug Administration	wendy.cheng@fda.hhs.gov
U.S. Department of Health and Human Services	National Institutes of Health	jacksonk@mail.nih.gov
U.S. Department of Homeland Security	Customs and Border Patrol	michael.brenyo@cbp.dhs.gov, timothy.monaghan@cbp.dhs.gov, amanda.c.haney@cbp.dhs.gov, marvida.scarbrough@ed.gov
U.S. Department of Homeland Security	Cybersecurity and Infrastructure Security Agency
U.S. Department of Homeland Security	Federal Emergency Management Agency
U.S. Department of Homeland Security	Headquarters	brandon.pace@hq.dhs.gov
U.S. Department of Homeland Security	Transportation Security Administration	joann.cottman@tsa.dhs.gov
U.S. Department of Homeland Security	U.S. Citizenship and Immigration Services
U.S. Department of Justice		cynthia.wright@usdoj.gov, melody.braswell2@usdoj.gov
U.S. Department of Labor	Pension Benefit Guaranty Corporation	beasley.donald@pbgc.gov
U.S. Department of Labor		rhames.samuel@dol.gov
U.S. Department of State	Peace Corps	ctong2@peacecorps.gov, rbrown8@peacecorps.gov
U.S. Department of State		frazierta@state.gov
U.S. Department of the Interior		siddhartha_sharma@ios.doi.gov
U.S. Department of the Treasury	Internal Revenue Service	jean.l.schleyburrell@irs.gov
U.S. Department of Transportation	Federal Aviation Administration
U.S. Department of Transportation	Federal Highway Administration	tanya.emam@dot.gov
U.S. Department of Transportation	Federal Motor Carrier Safety Administration
U.S. Department of Transportation	National Highway Traffic Safety Administration
U.S. Department of Transportation	Office of the Secretary	alison.levy@dot.gov
U.S. Department of Transportation	Pipeline and Hazardous Materials Safety Administration	martha.pogue@dot.gov
U.S. Department of Treasury		lisa.weeks-lewis@treasury.gov
U.S. Department of Veterans Affairs		joseph.hurlbert@va.gov
U.S. General Services Administration		dan.perkins@gsa.gov
U.S. Nuclear Regulatory Commission
U.S. Office of Personnel Management		christopher.gellner@opm.gov
U.S. Patent and Trademark Office		faith.whisonant@uspto.gov
U.S. Postal Service		marc.a.benaquista@usps.gov
U.S. Securities and Exchange Commission
U.S. Small Business Administration
U.S. Social Security Administration		bryan.linscott@ssa.gov