U.S. General Services Administration
Federal Relay (FedRelay)
FedRelay has expired
All performance under Federal Relay contract GS00Q13NSD3000 ended on February 13, 2022.
Agencies can access relay services through
- Federal Communications Commission Telecommunications Relay Service and respective 7-1-1/State relay programs
- Multiple Award Schedule Translation and Interpretation Services (SIN 541930)
| FedRelay IDIQ CLIN | Available on TRS as | Available on MAS as |
|---|---|---|
| FTTY (X001) | Text Telephone Relay (TTY) | N/A |
| FSS (X002) | Speech-to-Speech Relay Service | N/A |
| FCTS (X003) | Internet Protocol Captioned Telephone Service, Internet Protocol Captioned Telephone Service | N/A |
| FIPR (X004) | Internet Protocol Relay Service | N/A |
| FVR (X005) | Video Relay Service (VRS) | N/A |
| FVR (X005) | N/A | Video Remote Interpreting (VRI) |
| FCR (X006) | N/A | live remote captioning, teleconference captioning |
How to get relay services
Contact your agency's relay official for more information about accessing relay services within your organization. Your relay official will help oversee your agency's transition and coordinate the TRS registration process. If you do not see a relay official listed for your agency, or you have any other questions, contact GSA FedRelay Program Office at federalrelayservices@gsa.gov.
| Agency | Subgroup | Relay official |
|---|---|---|
| Army and Air Force Exchange Service - Waco Distribution Center | millikenl@aafes.com | |
| Defense Contract Audit Agency (DCAA) | kathryn.fields@dcaa.mil | |
| Defense Contract Management Agency (DCMA) | beatrice.m.bernfeld.civ@mail. |
|
| Defense Finance and Accounting Service (DFAS) | lauren.a.aggen.civ@mail.mil | |
| Defense Health Agency (DHA) | james.c.gilliam1.civ@mail.mil | |
| Defense Information Systems Agency (DISA) | laura.j.merrill3.civ@mail.mil | |
| Defense Logistics Agency (DLA) | eric.spanbauer@dla.mil | |
| Defense Threat Reduction Agency (DTRA) | james.o.taylor52.civ@mail.mil | |
| Department of Defense - Department of the Army | rosemary.salak.civ@army.mil | |
| Department of Defense - Department of the Navy | meena.m.farzanfar.civ@us.navy.mil | |
| Federal Emergency Management System (FEMA) | ||
| Federal Housing Finance Agency | james.myers@fhfa.gov | |
| Federal Reserve Board | tina.y.holliday@frb.gov | |
| National Aeronautics and Space Administration | rebecca.d.doroshenk@nasa.gov | |
| National Endowment for the Humanities | kwhitaker@neh.gov | |
| National Science Foundation | pjsmith@nsf.gov | |
| National Security Agency | mgbyrd@nsa.gov | |
| Smithsonian Institution | smallfieldsl@si.edu | |
| U.S. Agency for International Development | mmckay@usaid.gov | |
| U.S. Department of Agriculture | DA/Staff Offices | robert.whittington@usda.gov |
| U.S. Department of Agriculture | FPAC/BC, FSA, NRCS, RMA | keisha.jones@usda.gov |
| U.S. Department of Agriculture | NRE/Forest Service | sherri.jared@usda.gov |
| U.S. Department of Agriculture | REE/ARS, ERS, NIFA, NAL, NASS, OCS | joseph.mccleary@usda.gov |
| U.S. Department of Agriculture | FSIS | benjamin.tate@usda.gov |
| U.S. Department of Agriculture | RD/RUS, RHS, RBCS | deborah.oliver@usda.gov |
| U.S. Department of Agriculture | MRP/AMS, APHIS | catherine.walker@usda.gov |
| U.S. Department of Agriculture | FNCS/FNS, CNPP | sheila.kopczynski@usda.gov |
| U.S. Department of Agriculture | OIG | jessica.washington@oig.usda.gov |
| U.S. Department of Agriculture | OCFO/NFC | robert.whittington@usda.gov |
| U.S. Department of Agriculture | OCFO/FMS, PFS | robert.whittington@usda.gov |
| U.S. Department of Agriculture | FAS | hajra.robinson@usda.gov |
| U.S. Department of Commerce | National Institute of Standards and Technology | aimee.generoso-nguyen@nist.gov |
| U.S. Department of Commerce | National Oceanic and Atmospheric Administration | jonathan.johnson@noaa.gov |
| U.S. Department of Commerce | cgrant@doc.gov | |
| U.S. Department of Education | marvida.scarbrough@ed.gov | |
| U.S. Department of Health and Human Services | Administration for Community Living | melissa.middleton@acl.hhs.gov |
| U.S. Department of Health and Human Services | Agency for Healthcare Research and Quality | gail.schmidt@ahrq.hhs.gov |
| U.S. Department of Health and Human Services | Centers for Medicare & Medicaid Services | nicole.oke1@cms.hhs.gov |
| U.S. Department of Health and Human Services | Food and Drug Administration | wendy.cheng@fda.hhs.gov |
| U.S. Department of Health and Human Services | National Institutes of Health | jacksonk@mail.nih.gov |
| U.S. Department of Homeland Security | Customs and Border Patrol |
michael.brenyo@cbp.dhs.gov, |
| U.S. Department of Homeland Security | Headquarters | brandon.pace@hq.dhs.gov |
| U.S. Department of Homeland Security | Transportation Security Administration | joann.cottman@tsa.dhs.gov |
| U.S. Department of Justice | cynthia.wright@usdoj.gov, melody.braswell2@usdoj.gov |
|
| U.S. Department of Labor | Pension Benefit Guaranty Corporation | beasley.donald@pbgc.gov |
| U.S. Department of Labor | rhames.samuel@dol.gov | |
| U.S. Department of State | Peace Corps | ctong2@peacecorps.gov, rbrown8@peacecorps.gov |
| U.S. Department of State | frazierta@state.gov | |
| U.S. Department of the Interior | siddhartha_sharma@ios.doi.gov | |
| U.S. Department of the Treasury | Internal Revenue Service | edi.telecommunication.relay.service@irs.gov, Keith.A.Newell@irs.gov |
| U.S. Department of Transportation | Federal Highway Administration | tanya.emam@dot.gov |
| U.S. Department of Transportation | Pipeline and Hazardous Materials Safety Administration | martha.pogue@dot.gov |
| U.S. Department of Treasury | elizabeth.ortiz@treasury.gov | |
| U.S. Department of Veterans Affairs | VA.Relay.Services.Official@va.gov | |
| U.S. General Services Administration | dan.perkins@gsa.gov | |
| U.S. Nuclear Regulatory Commission | anne.silk@nrc.gov | |
| U.S. Office of Personnel Management | christopher.gellner@opm.gov | |
| U.S. Patent and Trademark Office | faith.whisonant@uspto.gov | |
| U.S. Postal Service | ewin.p.sanchez.jr@usps.gov | |
| U.S. Social Security Administration | bryan.linscott@ssa.gov | |
| U.S. Small Business Administration | gaye.walker@sba.gov |