The E-Gov Travel Service (ETS) is a mandatory solution used by over 124 civilian agencies. All of the Chief Financial Officer (CFO) act agencies, except for the Department of Defense, are required to use ETS. Task orders for the current ETS2 contract end in June 2027. Since its launch over 20 years ago, ETS has lowered reimbursement time to three days, increased online adoption to over 70%, and delivered an average annual savings of $21 million dollars. Please check the ETSNext Industry Community page on Interact for the latest updates.

Vision Statement:

Making travel and expense easier, everywhere, every time.

Mission Statement:

Deliver a single, shared, travel and expense service to support the missions of government agencies through an intuitive, streamlined, and secure customer experience, mitigating transition costs and risks.

New Announcements

ETSNext has launched a new FAQ page. Please visit ETSNext FAQ for more information.

How will ETSNext be different from ETS2?

  • Governmentwide Travel & Expense service managed by GSA.
  • Agencies select and award contract for TMC services.
  • Centralized configuration to meet T&E standards and unique agency needs.
  • One contract award for T&E technology services managed by GSA.

ETSNext will be a single centralized Travel and Expense service that GSA will contract and manage for government-wide use. ETSNext will support the Travel & Expense business standards developed as part of the Federal Integrated Business Framework.

GSA Preparations

In order to prepare for the role of a shared service provider, GSA is:

  • Meeting with potential vendors to articulate our shared service goals and to understand vendor support capabilities.
  • Meeting with agencies to understand agency needs and expectations.
  • Developing deployment plan for ETSNext governance to ensure processes and policies are in place and running smoothly.
  • Inventorying existing skill sets, anticipating increased staffing needs and reviewing timing for on-boarding to ensure agency needs are met.

The ETSNext Contracting Officer (CO) re-opened RFI #2 (originally posted on Dec. 9, 2022) and requested that interested parties fill out and return the "ETSNext C-SCRM Questionnaire" by COB March 17, 2023. GSA is required to take C-SCRM (Cybersecurity Supply Chain Risk Management) considerations into account when establishing the ETSNext requirement, and this will give GSA valuable vendor C-SCRM information that is required for Federal Information Security Management Act (FISMA) systems.

On Thursday, Jan. 19, 2023 all RFI responses were due; however, this RFI was re-opened. The original RFI link can be found at Please monitor the ETSNext Community of Interest on GSA Interact for the latest announcements. We appreciate industry’s continued interest and involvement in ETSNext, and look forward to providing additional opportunities for participation in the future.

On Friday, Dec. 9, 2022 the U.S. General Services Administration’s e-Gov Travel Service issued a second Request For Information (RFI) and draft Statement Of Objectives (SOO) for the upcoming E-gov Travel and Expense (ETS) Next Generation solution (ETSNext) on

On Thursday, Dec. 9, 2021 the U.S. General Services Administration’s e-Gov Travel Service issued a Request For Information (RFI) for the upcoming E-gov Travel and Expense (ETS) Next Generation solution (ETSNext).

On Oct. 26 & 28 2021, the U.S. General Services Administration’s ETSNext PMO and the Office of Government-wide Policy hosted two online T&E Business Standards Workshops. Copies of the slide decks can be found below.

  • Workshop 1 [PPTX - 1 MB] focused on explaining the origins of the T&E Business Standards Use Cases, Business Capabilities, and Data Standards, as well as how it impacts industry.
  • Workshop 2 [PPTX - 7 MB] focused on how to read and understand the T&E Business Standards. It covered how the T&E Business Standards relate to existing standards, and their potential capabilities.

More assistance

If you have questions about the transition to ETSNext, please visit ETSNext FAQ. For more help please email us at

Last Reviewed: 2023-04-10