Letter from the administrator

Our 2023 financial results reflect GSA’s progress toward making government work better while delivering great value to taxpayers.

Our employees have worked across our priority areas to deliver effectively and efficiently for our customers, which includes our federal agency partners and millions of people around the country. This year, that has meant showcasing a workplace that delivers to our customers, addressing the growing climate crisis, bolstering our technology offerings to better serve agencies and the public, and more.

Priority areas

Optimizing the federal footprint. With one of the world’s largest real estate portfolios, our Public Buildings Service has approximately 363 million square feet in 8,300 assets under its custody and control, spanning approximately 2,000 communities nationwide. As agencies adjust to a changing workplace, the federal government continues to see more opportunities for cost savings and space efficiencies. As a result, we’re working more closely with agencies than we ever have before to consolidate out of costly leases, divest of unneeded assets, and save taxpayers money.

Accelerating clean energy and innovation. We’re advancing clean energy through our buildings portfolio, including through the Inflation Reduction Act of 2022, which has historic investments for low carbon materials, emerging clean technology, and more. GSA also manages the largest civilian vehicle fleet (non-postal) in the country. We’ve received increased orders to electrify the fleet, as well as to build the infrastructure to support it.

Improving GSA websites and technology delivery. GSA helps agencies buy, build, and support critical technology tools, systems, solutions, and expertise to deliver for millions of Americans. We’re continuously working to ensure both GSA managed and other government websites are accessible, secure, and well designed for every user. We are also focusing on simplifying and strengthening digital delivery of government services, and on expanding shared services to more government partners at every level.

Making procurement easy. We’re improving and simplifying how innovative businesses and agency buyers connect with each other, with a particular focus on expanding opportunities for small businesses and small disadvantaged businesses. In FY 2023, GSA awarded more than $3.3 billion to small businesses, exceeding all small business and socio-economic goals at the prime contract level, and we want to help even more businesses grow and create jobs through the value they provide in the federal marketplace.

Making GSA the best place to work. We’re once again in the top five places to work in the federal government and highly ranked in multiple areas, including transparency, effective leadership, teamwork, innovation, agency performance, and equity. Those rankings are based directly on feedback from our talented, diverse, and engaged team of public servants. Every day, the GSA team is driving efficiency and sustainability in the government’s real estate portfolio, making it easier to buy and sell goods and services, creating digital tools that improve the experience and security of people interacting with the government, ensuring responsible stewardship of taxpayer dollars, and so much more. We’re proud to provide high-performing and inclusive workplace environments that empower all public servants to do their best work.

Our 2023 financial results

The AFR outlines GSA’s accomplishments, the challenges we face, and management’s accountability for our stewardship of taxpayer dollars.

The AFR also fulfills the requirements of OMB Circular A-136, Financial Reporting Requirements. As outlined in the Analysis of systems, controls and legal compliance section of this report, GSA assessed how effective our internal controls over operations, systems, and reporting are.

As mandated by the Reports Consolidation Act of 2000, I’ve assessed the financial and performance data in this report and believe them to be complete and reliable.

I’m proud of the GSA team and what we’ve accomplished. We look forward to continuing to serve our customers, partner agencies, and the communities in which we work and live.

Best,

/S/_____________________
Robin Carnahan
Administrator of General Services
November 14, 2023