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GSA Logo U.S. General Services Administration
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  • Per diem lookup
Buy through us
Explore buy through us
Category management
Government property for sale or lease
Personal property (tangible goods)
Real property (real estate and buildings) for public use
Real property sales
Vehicle sales
Products and services
Human capital
Industrial products and services
Office management
Professional services
Security and protection
Transportation and logistics services
Purchasing programs
Assisted acquisition
Commercial platforms
Federal strategic sourcing initiative
Fleet management
HCaTS and HCaTS SB
OASIS and OASIS SB
Requisition programs
State and local programs
Emergency acquisition basic ordering agreements
Shared services
Payroll services
Support services for CABs
Sell to government
Explore sell to government
Step 1: Learn about government contracting
Ways you can sell to government
How to access contract opportunities
Conduct market research
Step 2: Compete for a contract
Register your business
Certify as a small business
Become a schedule holder
Market your business
Research active solicitations
Respond to a solicitation
What to expect during the award process
Step 3: Manage your contract
Comply with contractual requirements
Handle contract modifications
Monitor past performance evaluations
Real estate
Explore real estate
Design and construction
3D-4D building information modeling
Computer-aided design standards
Engineering
Project management information system
Prospectus thresholds
Facilities management
Security
Tenant services
Water quality management
Our properties
Owned and leased properties
Regional buildings
Renting property
Real estate services
GSA lease inventory
Real property disposal
Reimbursable services (RWA)
For businesses seeking opportunities
For workers in federal buildings
Voice of the customer
Workplace optimization
Commercial coworking
Federal coworking
Space Match
Explore historic buildings
Policy and regulations
Explore policy and regulations
Acquisition management policy
Aviation management policy
Information technology policy
Real property management policy
Relocation management policy
Travel management policy
Vehicle management policy
Regulations
Federal acquisition regulations
Federal management regulations
Federal travel regulations
Small business
Explore small business
Small business goals
Register your business
Explore business models
Research the federal market
Subcontracting and other partnerships
Forecast of contracting opportunities
Small business resources
Small business contacts
Small business events
Videos
Travel
Explore travel
Plan a trip
Per diem rates
Transportation (airfare rates, POV rates, etc.)
Lodging
Travel charge card
Travel and lodging services
E-gov travel service (ETS)
Rideshare
Travel category schedule
Federal travel regulation
Technology
Explore technology
Build websites and digital services
Purchasing programs
Cloud computing services
Cybersecurity products and services
Governmentwide acquisition contracts
MAS information technology
USAccess
Government initiatives
Artificial Intelligence
Cybersecurity
Emerging citizen technology
FedRAMP
Federal identity, credentials, and access management
Robotic process automation community
Technology modernization fund
Training
About us
Explore about us
Background and history
Overview
Mission and strategic goals
Role in presidential transitions
Careers
Get an internship
Launch your career
Elevate your professional career
Discover special hiring paths
Resources and related links
Events and training
Events, training, and request a speaker
Our training programs
Newsroom
Agency blog
Congressional testimony
GSA does that podcast
News releases
Speeches
Videos
Organization
Leadership directory
Federal Acquisition Service
Public Buildings Service
Staff offices
Regions
Region 1 | New England
Region 2 | Northeast and Caribbean
Region 3 | Mid-Atlantic
Region 4 | Southeast Sunbelt
Region 5 | Great Lakes
Region 6 | Heartland
Region 7 | Greater Southwest
Region 8 | Rocky Mountain
Region 9 | Pacific Rim
Region 10 | Northwest/Arctic
Region 11 | National Capital Region
Contact us
  1. Home
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  6. 2023 Agency Financial Report
  7. Letter from the administrator

Letter from the administrator

2023 Agency Financial Report, GSA delivers implementation, impact and value

Our 2023 financial results reflect GSA’s progress toward making government work better while delivering great value to taxpayers.

Our employees have worked across our priority areas to deliver effectively and efficiently for our customers, which includes our federal agency partners and millions of people around the country. This year, that has meant showcasing a workplace that delivers to our customers, addressing the growing climate crisis, bolstering our technology offerings to better serve agencies and the public, and more.

GSA Administrator Robin Carnahan listening intently with her glasses held in her left hand
GSA Administrator Robin Carnahan at One World Trade Center in New York, GSA’s regional headquarters.

Priority areas

Optimizing the federal footprint. With one of the world’s largest real estate portfolios, our Public Buildings Service has approximately 363 million square feet in 8,300 assets under its custody and control, spanning approximately 2,000 communities nationwide. As agencies adjust to a changing workplace, the federal government continues to see more opportunities for cost savings and space efficiencies. As a result, we’re working more closely with agencies than we ever have before to consolidate out of costly leases, divest of unneeded assets, and save taxpayers money.

Accelerating clean energy and innovation. We’re advancing clean energy through our buildings portfolio, including through the Inflation Reduction Act of 2022, which has historic investments for low carbon materials, emerging clean technology, and more. GSA also manages the largest civilian vehicle fleet (non-postal) in the country. We’ve received increased orders to electrify the fleet, as well as to build the infrastructure to support it.

Improving GSA websites and technology delivery. GSA helps agencies buy, build, and support critical technology tools, systems, solutions, and expertise to deliver for millions of Americans. We’re continuously working to ensure both GSA managed and other government websites are accessible, secure, and well designed for every user. We are also focusing on simplifying and strengthening digital delivery of government services, and on expanding shared services to more government partners at every level.

Making procurement easy. We’re improving and simplifying how innovative businesses and agency buyers connect with each other, with a particular focus on expanding opportunities for small businesses and small disadvantaged businesses. In FY 2023, GSA awarded more than $3.3 billion to small businesses, exceeding all small business and socio-economic goals at the prime contract level, and we want to help even more businesses grow and create jobs through the value they provide in the federal marketplace.

Making GSA the best place to work. We’re once again in the top five places to work in the federal government and highly ranked in multiple areas, including transparency, effective leadership, teamwork, innovation, agency performance, and equity. Those rankings are based directly on feedback from our talented, diverse, and engaged team of public servants. Every day, the GSA team is driving efficiency and sustainability in the government’s real estate portfolio, making it easier to buy and sell goods and services, creating digital tools that improve the experience and security of people interacting with the government, ensuring responsible stewardship of taxpayer dollars, and so much more. We’re proud to provide high-performing and inclusive workplace environments that empower all public servants to do their best work.

Our 2023 financial results

The AFR outlines GSA’s accomplishments, the challenges we face, and management’s accountability for our stewardship of taxpayer dollars.

The AFR also fulfills the requirements of OMB Circular A-136, Financial Reporting Requirements. As outlined in the Analysis of systems, controls and legal compliance section of this report, GSA assessed how effective our internal controls over operations, systems, and reporting are.

As mandated by the Reports Consolidation Act of 2000, I’ve assessed the financial and performance data in this report and believe them to be complete and reliable.

I’m proud of the GSA team and what we’ve accomplished. We look forward to continuing to serve our customers, partner agencies, and the communities in which we work and live.

Best,

/S/_____________________
Robin Carnahan
Administrator of General Services
November 14, 2023

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Last updated: Dec 14, 2023
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