Daniel Kim

He/him
Supervisory business management specialist
Customer Strategic Solutions Division, Information Technology Category
Federal Acquisition Service

When did you join GSA?

November 2009

What was your career journey before you got to GSA?

I joined GSA as part of an internship program, marking the start of an incredible chapter in my professional life. Before joining GSA, I enlisted in the U.S. Navy as an 18-year-old, just two weeks after graduating high school. I served faithfully for eight years. I have dedicated over two decades to military and public service within the U.S. government, which I consider a profound honor, blessing, and privilege.

Describe what you do for GSA and what a typical day is like.

As a supervisory business management specialist within the Customer Strategic Solutions Division of the Information Technology Category, I am entrusted with helping agencies navigate their information technology requirements and challenges. My primary objective is finding the best IT contract to address their needs and mission effectively. I am committed to delivering a total customer experience like the renowned standards of Chick-fil-A and the Ritz Carlton. I make sure that every interaction with me and my team is marked by exceptional customer service.

What is the best part about working for GSA?

The best part of working at GSA is that I can use my innate talent or “superpower” as a connector to build meaningful relationships, cultivate partnerships, and solve my customers’ complex problems so they can thrive and excel in their missions and goals. I love meeting many diverse and outstanding individuals, building solid relationships with them, and doing my best to offer encouragement and hope to anyone I cross paths with.

What advice do you have for others about working for GSA?

GSA is the best place to work! GSA is employee-centric and focuses on equipping its people with knowledge, skills, technology, tools, and much more to enable them to deliver unparalleled customer experiences. I wholeheartedly encourage individuals to join the GSA family, where collaboration, growth, and excellence are nurtured and celebrated.