
Overview
This second cohort covers the first of three sections of the Mastering Agentic AI Systems Series for U.S. Federal Employees. It is a structured, facilitator-led program based on the textbook, Mastering Agentic AI Systems for Federal Employees.
As a participant, you will complete assigned reading and at least one pre-session assessment — a multiple-choice knowledge-check — and then attend a live 60-minute internet-based group session. The live session is facilitated by an Agentic AI certified professional and focuses on correcting misconceptions surfaced by quiz analytics, and review and reinforcing key knowledge items.
The program uses a “flipped classroom” model which is that basic reading comprehension is handled independently through advance preparation, and the live session is reserved entirely for higher-order learning — synthesis, federal application scenarios, and peer discussion.
Topics span agentic AI architecture, memory, orchestration, evaluation, deployment, reliability, and safety, with increasing depth as the cohort progresses.
Prerequisites
You must:
- Be comfortable reading technical material at an intermediate software engineering level
- Have a basic knowledge of software engineering concepts, for example: APIs, system design, and data structures
- Know large language model fundamentals, for example: prompting, context windows, and model inference
For more details, see the GSA Mastering Agentic AI Systems GitHub and read over the:
- Prerequisite guide (Parts 1 and 2 only)
- Course Study Plan
Program details
| Delivery method | Instructor-led, virtual (group internet based) |
|---|---|
| Program level | Advanced |
| Program cost | Free |
| Eligible participants | This program is available to U.S. federal employees, U.S. state employees, U.S. military members, and selected partners. |
| Program start date | July 14, 2026 |
| Session details | One session per week for 9 weeks. Each session is 60 minutes in length, from 11 a.m.–12 p.m. ET |
| CPE credits | 9.0 CPE · Field of Study: Information Technology |
| Location | Virtual (Zoom for Government) |
| Program instructor | Tam Nguyen; Tam.Nguyen@gsa.gov |
How to enroll
Learning objectives
Upon completion of the session, participants will be able to:
- Explain the session’s core concepts in their own words
- Identify at least two key misconceptions in designing agentic AI systems
- Apply at least one architecture or operational pattern in solving business problems
- Identify focus areas and success criteria of agentic AI systems
Preparation and attendance
Before the session, participants are required to:
- Read scheduled chapters
- Complete a multiple-choice knowledge-check quiz of 10–20 questions
Pre-reading and quiz completion are treated as advance preparation and are not counted toward CPE credit for the live session.
Attendance requirements
To be awarded 1.0 CPE credit per session, participants must complete the following:
- Be present for a minimum of 50 instructional minutes — this will be verified via the platform attendance report.
- Complete all three interactivity checks — timed micro-quizzes delivered at unannounced intervals during the live session via the meeting chat. Interactivity checks do not need to be answered correctly — submission is sufficient.
Policies and statement
Refund and cancellations
Since this program is offered free-of-charge to eligible U.S. federal employees, there is no refund policy. In the event GSA must cancel a session, enrolled participants will be notified via email no later than 24 hours before the scheduled start time.
Complaint resolution
For complaints regarding this program, contact:
aicop@gsa.gov
GSA will acknowledge complaints within 5 business days and resolve or update within 15 business days.
Official NASBA sponsor statement
GSA is registered with the National Association of State Boards of Accountancy as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through www.nasbaregistry.org.
Please note: This program provides continuing professional education in the field of information technology. It does not include ethics content and does not satisfy state-specific ethics requirements in any jurisdiction.
Artificial intelligence