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Customer Service Office for Europe, Africa & the Middle East (CSOE)
Helping organizations meet their mission needs and requirements is GSA's number one priority. GSA's CSOE provides U.S. military and civilian agencies overseas with assistance on all GSA products, services and acquisition solutions. For questions regarding GSA's services, assistance or procurement solutions such as GSA Global Supply, GSA Advantage!®, and GSA eBuy - please contact our customer service directors located in Frankfurt, Germany listed below.
GSA's National Customer Service Center (NCSC) is available at 800-525-8027 or by email at NCSCcustomer.firstname.lastname@example.org. NCSC staff can identify a customer order and resolve routine errors of missing or incorrect shipments.
Around-the-clock support is now available between 9:00 p.m. Sunday and 9:30 p.m. Friday (Eastern) for callers via 800-488-3111.