General Services Administration
Payroll Services Branch
2300 Main Street - 2NW
Kansas City, Missouri 64108
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GSA’s Office of the Chief Financial Officer (OCFO) Payroll Services Branch (PSB) provides several administrative tools for client agencies and employees. The GSA has been a cross-service provider of payroll services for over 35 years. It provides a full range of payroll services for over 18,600 employees, which includes GSA and more than 30 independent agencies or presidential commissions.
GSA has experience in serving agencies with quasi-government employees and can handle unique payroll conditions, based on client-agency charters. It has been recognized as a leader in using innovative systems that implement timely legislatively and regulatory directed employee benefit programs.
The GSA payroll services include processing of all transactions affecting an employee's entire service life--from initial hire through final payment at separation and submission of retirement records to the Office of Personnel Management (OPM). GSA also provides customers with quick, accurate, and real-time information regarding their pay accounts. Employees of client agencies even have the choice of viewing their Electronic Pay and Leave Statement through the Office of Personnel Management’s (OPM’s) Employee Express (EEX).
GSA is one of four e-Payroll providers for the Federal Government, which is the Compensation Management component of the Human Resources Line of Business (HR LOB) initiative. GSA participates in the Shared Services governance, which focuses on ensuring human resource and payroll policy and procedures are standardized and easy to understand and administer. The GSA is an active member of the HR LOB Multi-Agency Policy Advisory Council (MPAC), the OPM and Office of Management and Budget (OMB) Multi-Agency Executive Strategy Committee (MAESC), and the OMB and GSA Unified Shared Services Management (USSM) Providers Council that helps guide the Human Capital process across the Federal government. As part of the HR LOB, the GSA participates in various studies and initiatives with the goal of continuous improvement in Federal payroll processing. In addition, the GSA continues to provide employee-centric customer service, state of the art Payroll and Time and Leave (T&L) systems.