GSA shifts Federal Acquisition Service organizational structure to align with customers
Post filed in: Federal Acquisition Service
Beginning in FY24, GSA’s Federal Acquisition Service will implement a planned reorganization of several business lines to meet the needs of federal customers and simplify interactions with GSA.
Most changes will be seamless to GSA customers and industry partners as FAS replaces its legacy regional structures with a centralized reporting model.
“We will continue to maintain offices and expertise in local communities across the country and throughout the world,” said FAS Commissioner Sonny Hashmi. “Our regional-based employees aren’t going away, but this shift to our structure will meet the growing demand from our customers that FAS respond holistically when it comes to contracting assistance.”
Previously, a single federal-agency customer might have worked with various FAS teams to obtain products, services, and outcomes. Now, those customers will generally have one team to address their needs.
“This realignment is yet another way GSA is delivering for our customers and federal partners so we can more easily meet their needs,” said GSA Administrator Robin Carnahan. “It’s a tremendous step forward for two of our biggest priorities: providing better customer experiences and opportunities for our employees to grow their own careers.”
Carnahan and Hashmi signed the order approving the changes in August.
“A lot of these changes have happened behind the scenes,” said Hashmi. “We don’t anticipate disruptions with our industry partners, and are focused more than ever on serving them with deep expertise and responsiveness in the months and years ahead.”