Telecommunications Services Customer Support

How We Can Help You

We are committed to providing timely and quality customer service. We support federal agencies' to help define business needs and provide solutions of telecommunications and enterprise infrastructure services. Our dedicated teams are prepared to help agencies with acquisition planning and execution efforts for each of our telecom contracts. They can connect you with any of our program managers for more detailed information.

Enterprise Infrastructure Solutions (EIS) Customer Support

Our Solutions Brokers (SBs) assist agencies with defining business requirements, develop solicitations, acquisition planning, and task order execution efforts. SBs also coordinate with other organizations in support of life-cycle project management and implementation, service ordering and delivery of vendor services, service order notification, vendor billing, dispute resolution, and service level agreement (SLA) management.

Networx (Enterprise/Universal) Customer Support

For Networx related support please contact: TSM.Networx.Support@gsa.gov

Our team of Technology Service Managers (TSMs) provide agencies with a single point of contact for assistance with Networx related activities such as inventory, delivery of vendor services, vendor billing, dispute resolution, and service level agreement (SLA) management.

WITS3 Customer Support

Find your agencies pre and post acquisition customer support representatives.

Local Telecommunications and GSA Full Service National Helpdesk

Inquires and questions regarding the GSA Local Telecommunications Services Program (Full Service) can be directed to tsr@gsa.gov. Find additional information on the GSA Local Telecommunications Services Program page.

To report a telephone or trouble outage please contact fas.phonehelp@gsa.gov or call 866-504-6353.

Our help desk support team provides a single point of contact for reporting line troubles and outages for all GSA managed voice and/or data services. We offer repair and restoration services 24x7x365 to GSA customers located in the Continental United States (CONUS), Puerto Rico, Saipan, and Guam.

EIS Contact Support Table

Find your agency’s Solutions Broker representative.

Customer Agency	A/B code	GSA Point of Contact
Administrative Conference of the United States	9515	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Office of the US Courts	10xx	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
Advisory Council on Historic Preservation (ACHP)	9553	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
African Development Foundation	1118	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Agency for International Development (USAID)	7200	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
AgFirst Farm Credit Bank	7805	John Torrence john.torrence@gsa.gov 703-306-6377
Miscellaneous Non-Government Accounts	0087	Candice Anderson candice.anderson@gsa.gov 202-329-5219
American Battle Monuments Commission	7415	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Amtrak	6908	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Appalachian Regional Commission	4602	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Appraisal Subcommittee (ASC)	9509	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Architect of the Capitol	0100	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Armed Forces Retirement Home	8400 & 8402	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Army and Air Force Exchange Service	0073	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Army National Guard	2118	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
Army National Guard—State	2119	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
Bureau of Indian Affairs	1409	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Census Monitoring Board (Congress)	4893	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Census Monitoring Board (Presidential)	4894	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Central Intelligence Agency	5600	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Chemical Safety & Hazard Investigation Board	9550	John Torrence john.torrence@gsa.gov 703-306-6377
Christopher Columbus Fellowship Foundation	7618	John Torrence john.torrence@gsa.gov 703-306-6377
Commemorative Commissions	7600	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Commission for the Preservation of America’s Heritage Abroad	9537	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Commission of Fine Arts	9520	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
Commission on International Religious Freedom	4895	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Commission on the Prevention of Weapons of Mass Destruction Proliferation & Terrorism	0916	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Commission on the National Moment of Remembrance	9574	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Committee for Purchase from People Who Are Blind or Severely Disabled	9518	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Commodity Futures Trading Commission	9507	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
Congressional Budget Office	0814	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Consumer Financial Protection Bureau (CFPB)	9559	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
Consumer Product Safety Commission	6100	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Corporation for National and Community Service	9545	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
Council of the Inspectors General on Integrity & Efficiency (CIGIE)	9583	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Court Support and Offender Supervision Agency	9563	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
DC City Council	9952	Isabella Redding isabella.redding@gsa.gov 703-306-6402
DC Government, Administrative Services, OCTO	9900	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
DC Government, Court of Appeals	9953	Isabella Redding isabella.redding@gsa.gov 703-306-6402
DC Government, Child and Family Services Agency	9949	Isabella Redding isabella.redding@gsa.gov 703-306-6402
DC Government, Housing Authority	9955	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
DC Government, Parole Board	9919	Isabella Redding isabella.redding@gsa.gov 703-306-6402
DC Government, Retirement Board	9956	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
DC Government, Water & Sewer Authority	9951	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
DC J.B. Johnson Nursing Center	9966	Isabella Redding isabella.redding@gsa.gov 703-306-6402
DC Public Service Commission	9948	Isabella Redding isabella.redding@gsa.gov 703-306-6402
DC Saint Elizabeth Hospital	9968	Isabella Redding isabella.redding@gsa.gov 703-306-6402
DC State Center for Health Statistics (SCHS)	9965	Isabella Redding isabella.redding@gsa.gov 703-306-6402
DC Superior Court	9935	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
Defense Nuclear Facility Safety Board	9538	John Torrence john.torrence@gsa.gov 703-306-6377
Delaware River Basin Commission	4601	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Denali Commission	9567	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Department of Agriculture (USDA)	1200	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
Department of Commerce	1300	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Department of Defense (DoD)	9700	Kim Estep kimberly.estep@gsa.gov 703-306-6318 Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712 Deborah White deborah.white@gsa.gov 202-286-0509
Department of Defense Dependent Schools, Europe(DoD)	9737	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Department of Education	9100	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Department of Energy (DoE)	8900	John Torrence john.torrence@gsa.gov 703-306-6377
Department of Health and Human Services (HHS)	7500	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Department of Homeland Security (DHS)	7000	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
Department of Housing and Urban Development (HUD)	8600	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
Department of Justice	1500	Deborah White deborah.white@gsa.gov 202-286-0509
Department of Labor	1600	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
Department of State (DoS)	1900	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Department of the Air Force (DoD)	5700	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Department of the Army (DoD)	2100	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Department of the Interior (DoI)	1400	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Department of the Navy (DoD)	1700	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Department of the Treasury	2000	Darnell Moore hdarnell.moore@gsa.gov 202-841-1545
Department of Transportation (DoT)	6900	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Department of Veterans Affairs (VA)	3600	Darryl Miller darryl.miller@gsa.gov 202-694-8144
DoD Regional Services (DoD)	9730	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Drug Enforcement Administration (DEA)	1532	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
Dwight D Eisenhower Memorial Commission	4883	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Election Assistance Commission	9562	Maureen Edwards maureen.edwards@gsa.gov 703-306-6275
Environmental Protection Agency (EPA)	6800	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
Equal Employment Opportunity Commission (EEOC)	4500	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Executive Office of the President	1100	Kim Estep kimberly.estep@gsa.gov 703-306-6318 Deborah White deborah.white@gsa.gov 202-286-0509
Export-Import Bank of the United States	8300	Darnell Moore hdarnell.moore@gsa.gov 202-841-1545
Farm Credit Administration	7800	John Torrence john.torrence@gsa.gov 703-306-6377
Farm Credit Services Banking Authority	7803	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Federal Aviation Administration (FAA)	6905	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Federal Bureau of Investigation (FBI)	1513	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
Federal Communications Commission (FCC)	2700	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Federal Deposit Insurance Corporation (FDIC)	5100	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Election Commission	9506	Maureen Edwards maureen.edwards@gsa.gov 703-306-6275
Federal Energy Regulatory Commission	8902	John Torrence john.torrence@gsa.gov 703-306-6377
Federal Financial Institution Examination Council	9543	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Federal Home Loan Banks	9558	Darnell Moore hdarnell.moore@gsa.gov 202-841-1545
Federal Housing Finance Agency OIG	9580	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
Federal Housing Finance Board	9511	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
Federal Labor Relations Authority	5400	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
Federal Maritime Commission	6500	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Federal Mediation and Conciliation Service	9300	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Federal Mine Safety and Health Review Commission	9504	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Federal Reserve Board (System)	0078	Darnell Moore hdarnell.moore@gsa.gov 202-841-1545
Federal Retirement Thrift Investment Board (FRITB)	2600	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Federal Trade Commission	2900	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Government Accountability Office (GAO)	0500	Isabella Redding isabella.redding@gsa.gov 703-306-6402
General Services Administration (GSA)	4700	Maureen Edwards maureen.edwards@gsa.gov 703-306-6275
Goldwater Education Foundation	9533	John Torrence john.torrence@gsa.gov 703-306-6377
Government of the Virgin Islands	0800	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Government Printing Office	0400	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Gulf Coast Restoration Council	9588	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Institute of Museum and Library Services	5904	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Inter-American Development Bank	0054	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Inter-American Foundation	1106	Shirley Champion shirley.champion@gsa.gov 703-306-6392
International Boundary and Water Commission	1915	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
International Boundary Commission United States and Canada	1917	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
International Finance Corporation	0059	Isabella Redding isabella.redding@gsa.gov 703-306-6402
International Monetary Fund	0060	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
James Madison Memorial Fellowship Foundation	9541	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Japan-US Friendship Commission	9512	John Torrence john.torrence@gsa.gov 703-306-6377
JFK Center for the Performing Arts	3312	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Library of Congress	0300	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Marine Mammal Commission	9513	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Medicaid and CHIP Payment and Access Commission	0915	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Medicare Payment Advisory Commission (MedPAC)	4853	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Merit System Protection Board	4100	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Milk Marketing Association	1294	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Millennium Challenge Corporation	9577	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Morris K. Udall and Stewart L. Udall Foundation	9549	Candice Anderson candice.anderson@gsa.gov 202-329-5219
National Aeronautics and Space Administration (NASA)	8000	Candice Anderson candice.anderson@gsa.gov 202-329-5219
National Archives and Records Administration (NARA)	8800	Maureen Edwards maureen.edwards@gsa.gov 703-306-6275
National Building Museum	0084	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
National Capital Planning Commission	9502	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
National Center for Atmospheric Research (NCAR)	4952	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
National Commission on Libraries and Information Science	9528	Isabella Redding isabella.redding@gsa.gov 703-306-6402
National Council on Disability	9529	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
National Credit Union Administration (NCUA)	2500	Darnell Moore hdarnell.moore@gsa.gov 202-841-1545
National Endowment for the Arts	5902	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
National Endowment for the Humanities	5901	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
National Gallery of Art	3321	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
National Institute of Standards and Technology (NIST)	1306	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
National Labor Relations Board (NLRB)	6300	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
National Mediation Board	9524	Darryl Miller darryl.miller@gsa.gov 202-694-8144
National Oceanic and Atmospheric Administration (NOAA)	1314	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
National Radio Astronomy Observatory	4951	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Science Foundation	4900	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Security Agency (NSA)	9705	Kim Estep kimberly.estep@gsa.gov 703-306-6318
National Transportation Safety Board	9508	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Native Hawaiian Commission	1110	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Navy Resale & Services	0089	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
NeighborWorks America (formerly Neighborhood Reinvestment Corp.)	9540	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
North Atlantic Treaty Organization	0075	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Nuclear Regulatory Commission (NRC)	3100	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Nuclear Waste Technical Review Board	4810	John Torrence john.torrence@gsa.gov 703-306-6377
Occupational Safety & Health Review Commission	9514	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Office of Congressional Workplace Rights (formerly: Office of Compliance)	0906	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Office of the Director of National Intelligence /Open Source Center(ODNI/OSC)	9551	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Office of Government Ethics	9542	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Office of Management and Budget (OMB)	1101	Sheela Sastry sheela.sastry@gsa.gov 202-357-9682
Navajo and Hopi Indian Relocation Commission	4838	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Office of Personnel Management (OPM)	2400	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Office of the US Trade Representative	1121	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Office of the Federal Coordinator for Alaskan Natural Gas Transportation Projects	9565	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Organization of American States	0063	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Overseas Private Investment Corporation	7100	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Pan American Health Organization	0064	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Peace Corps	1113	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Pension Benefit Guaranty Corporation (PBGC)	1606	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Physicians Payment Review Comm. (now a part of MedPac)	9503	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Postal Rate Commission	1831	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Presidio Trust	9555	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Privacy and Civil Liberties Oversight Board	9582	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
Public Defender Service for District of Columbia	9564	Deborah White deborah.white@gsa.gov 202-286-0509
Public/Community Defender Service	1002	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Railroad Retirement Board (RRB)	6000	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Recovery Accountability & Transparency Board	9561	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Securities and Exchange Commission (SEC)	5000	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Selective Service System	9000	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Small Business Administration (SBA)	7300	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Smithsonian Institution	3300	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Social Security Administration (SSA)	2800	Shirley Champion shirley.champion@gsa.gov 703-306-6392
SPAWAR (Navy)	1715	Kim Estep kimberly.estep@gsa.gov 703-306-6318
Statue of Liberty/Ellis Island Foundation	0065	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
Surface Transportation Board	6914	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Tennessee Valley Authority	6400	Maureen Edwards maureen.edwards@gsa.gov 703-306-6275
Tribal Organizations	0022	Maureen Edwards maureen.edwards@gsa.gov 703-306-6275
TRICARE	9738	Kim Estep kimberly.estep@gsa.gov 703-306-6318
U.S. Agency for Global Media (USAGM)	9568	Shirley Champion shirley.champion@gsa.gov 703-306-6392
U.S. Army 5th Signal Command, Europe	2140	Kim Estep kimberly.estep@gsa.gov 703-306-6318
U.S.-China Economic & Security Review Commission	4892	Shirley Champion shirley.champion@gsa.gov 703-306-6392
United Nations	0067	Shirley Champion shirley.champion@gsa.gov 703-306-6392
United Nations World Food Program	0091	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Food and Agriculture Organization of the United Nations	0052	Shirley Champion shirley.champion@gsa.gov 703-306-6392
University of the District of Columbia	9969	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
US Architectural and Transportation Barriers Compliance Board	9522	Isabella Redding isabella.redding@gsa.gov 703-306-6402
US Arctic Research Commission	4953	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
US Army Corps of Engineers	9600	Kim Estep kimberly.estep@gsa.gov 703-306-6318
US Army Medical Information Services Systems Agency (USAMISSA)	9799	Kim Estep kimberly.estep@gsa.gov 703-306-6318
US Bankruptcy Court	1007	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
US Capitol Police	0204	Deborah White deborah.white@gsa.gov 202-286-0509
US Commission on Civil Rights	9517	Darryl Miller darryl.miller@gsa.gov 202-694-8144
US Coast Guard	7200	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
US Court of Appeals for Veterans Claims	9539	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
US District Courts	1005	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
US Holocaust Memorial Council	9527	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
US House of Representatives	0005	Darryl Miller darryl.miller@gsa.gov 202-694-8144
US Information Agency	6700	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694
US Institute of Peace	9530	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Interagency Council for the Homeless	4813	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
US InterNational Trade Commission	3400	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
US Office of Special Counsel	6200	Darryl Miller darryl.miller@gsa.gov 202-694-8144
US Postal Service (USPS)	1800	Darnell Moore hdarnell.moore@gsa.gov 202-841-1545
US Pretrial Services Offices	1047	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
US Probation Offices	1046	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
US Senate	0019	Darryl Miller darryl.miller@gsa.gov 202-694-8144
US Sentencing Commission	1008	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
US Supreme Court	1019	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
US Tax Court	2300	Jihyun Huyck jihyun.huyck@gsa.gov 816-823-1992
US Trade and Development Agency	1148	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Graduate School USA	1252	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Washington Convention Center	9950	Isabella Redding isabella.redding@gsa.gov 703-306-6402
Metropolitan Washington Airports Authority (MWAA)		Isabella Redding isabella.redding@gsa.gov 703-306-6402
Washington Metro Area Transit Commission	0090	John Torrence john.torrence@gsa.gov 703-306-6377
Woodrow Wilson International Center for Scholars	3358	Javier Barbeite javier.barbeite@gsa.gov 202-357-9694

WITS3 Customer Support Table

To inquire about any telecommunications product or service for your agency, contact the Customer Service Branch. For IT and professional services assistance, search the table below to contact your Agency Manager.

Customer Agency	A/B code	GSA Point of Contact
Advisory Commission on Intergovernmental Relations	5500	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Advisory Council on Historic Preservation	9553	Candice Anderson candice.anderson@gsa.gov 202-329-5219
African Development Foundation	1118	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Agency for International Development	7200	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
American Red Cross	9700	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Appalachian Regional Commission	4602	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Architect of the Capitol	0100	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Architectural/Transportation Barriers Compensation Bd.	9522	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Armed Forces Retirement Home	8402	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Arms Control & Disarmament Agency, US	9528	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Barry Goldwater Scholarship & Excellence in Education	9533	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Broadcasting Board of Governors	9501	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Census Monitoring Board	4893	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Census Monitoring Board, Presidential Members	4894	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Central Intelligence Agency	5600	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Christopher Columbus Fellowship Foundation	7618	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Civilian Board of Contract Appeals (CBCA)	1258	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Coast Guard—Department of Homeland Security	7000	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Commission for Preservation of America’s Heritage Abroad	9537	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Commission of Fine Arts	9520	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Commission on Civil Rights, US	9517	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Commodity Futures Trading Commission	9507	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Congress	0	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Congressional Budget Office	0814	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Consumer Products & Safety Commission	6100	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Corporation for National Service (ACTION)	4400	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Council of Economic Advisers	1107	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Council on Environmental Quality	1102	Sharon Schmidt sharon.schmidt@gsa.gov 410-916-1572
Department of Army		Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Defense Nuclear Facility Safety Bd.	9538	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Delaware River Basin Commission	9538	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Department Health & Human Services	7500	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Department of Agriculture	1200	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Department of Air Force	3100	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Department of Commerce	1300	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Department of Defense	9700	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Department of Education	9100	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Department of Energy	8900	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Department of Homeland Security	7000	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Department of Housing Urban Development (HUD)	8600	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Department of Interior	1400	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Department of Justice	1500	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Department of Labor	1600	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Department of Navy	2100	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Department of State	1900	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Department of Transportation	6900	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Department of Treasury	2000	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Department of Veteran Affairs	3600	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
District of Columbia Government	9900	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Election Assistance Commission	9542	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Environmental Protection Agency (EPA)	6800	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Equal Employment Opportunity Council (EEOC)	4500	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Exec. Ofc. Of the President	1100	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Export-Import Bank	8300	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
FAMS	7011	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Fannie Mae		Candice Anderson candice.anderson@gsa.gov 202-329-5219
Farm Credit Administration	7800	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Accounting Standards Advisory Bd.		Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Communications Commission (FCC)	2700	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Federal Deposit Insurance Corporation (FDIC)	5100	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Election Commission	9506	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Emergency Management Agency (FEMA)	5800	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Energy Regulatory Commission (FERC)	8902	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Housing Finance Bd.	9511	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Federal Labor Relations Authority (FLRA)	5400	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Federal Maritime Commission	6500	Ron Ginyard ronald.ginyard@gsa.gov 703-306-6705
Federal Mediation Board	9300	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Federal Mine, Safety & Health Review Commission	9504	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Occupational Health (GSA)	1614	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Federal Reserve System/Bd of Governors	0078	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Retirement Thrift Investment Board	2600	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Federal Trade Commission (FTC)	2900	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Freddie Mac		Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Government Accountability Office (GAO)	0500	Candice Anderson candice.anderson@gsa.gov 202-329-5219
General Services Administration (GSA)	4900	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Government Printing Office (GPO)	0400	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Holocaust Memorial Council, US	9527	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Institute of Museum and Library Services	5300	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Inter-American Foundation	1106	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
International Development Cooperation Agency, US	9500	Candice Anderson candice.anderson@gsa.gov 202-329-5219
International Trade Commission, US	3400	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
ITA—All of DoD		Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Japan-United States Friendship Commission	9512	Shirley Champion shirley.champion@gsa.gov 703-306-6392
Judicial Branch	8900	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Kennedy Center of Performing Arts	3312	Vince Sanders vincent.sanders@gsa.gov 571-349-0485
Legal Services Corporation	4601	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Library of Congress	9550	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Marine Mammal Commission	9513	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Medicaid & CHIP Payment & Access Com (MACPAC)	0915	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Medicare Payment & Advisory Commission (MedPAC)	4853	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Merit System Protection Board	4100	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
MIT Lincoln Lab	5700	Candice Anderson candice.anderson@gsa.gov 202-329-5219
National Academy of Science (NAS)	0060	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Aeronautics & Space Administration (NASA)	8000	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
National Building Museum	0084	Candice Anderson candice.anderson@gsa.gov 202-329-5219
National Capital Planning Commission	9502	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Commission of Libraries & Info. Science	9528	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Council on Disability	9529	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Credit Union Administration	2500	Candice Anderson candice.anderson@gsa.gov 202-329-5219
National Endowment for the Arts	5902	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Foundation on the Arts & Humanities	5900	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Gallery of Arts	3321	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
National Geospatial Intelligence Agency	9716	Candice Anderson candice.anderson@gsa.gov 202-329-5219
National Labor Relations Board	6300	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Mediation Board	9504	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Oceanic & Atmospheric Administration	1314	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
National Partnership for Re-inventing Government		Pamula Pulley pam.pulley@gsa.gov 202-708-9432
National Radio Astronomy Observatory	4951	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Science Foundation	4900	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Security Council	1111	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Transportation Safety Board	9508	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
National Trust for Historic Preservation	9900	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Navy—Dahlgreen	5700	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Navy—Indian Head	2100	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Neighborhood Reinvestment Corporation	9540	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Nuclear Regulatory Commission (NCR)	3100	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Nuclear Waste Technical Review, US	4810	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Occupational Safety & Health Commission	9514	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Office of Administration	1126	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Office of Federal Housing Enterprise Oversight	1831	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Office of Government Ethics	9542	Darryl Miller darryl.miller@gsa.gov 202-694-8144
Office of Management and Budget	1101	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Office of National Drug Control Policy	1147	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Office of Personnel Management	2400	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Office of Policy Development	1115	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Office of Science & Technology Policy	1141	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Office of Special Counsel	1643	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Office of the Federal Coordinator, Alaska Natural Gas	9565	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Office of the US Trade Representative	1121	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Overseas Private Investment Corporation	7100	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Pan-Amercan Health Org—World Health Org	0064	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Panama Canal Commission	9521	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Patent & Trademark Office (PTO)	1310	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Pax River	2100	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Peace Corp	1113	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Postal Rate Commission	4700	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Postal Service, US	3600	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Quantico	1700	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Railroad Retirement Board	6000	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Recovery Accountability & Transparency (BoardRATB)	9561	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Securities & Exchange Commission (SEC)	5000	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Selective Service System	9000	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Sentencing Commission, US	1008	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Small Business Administration (SBA)	6900	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Smithsonian Institution	3300	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Social Security Administration	2800	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
Supreme Court of the US	4846	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Susquehanna River Basin Commission		Candice Anderson candice.anderson@gsa.gov 202-329-5219
Tax Court, US	2300	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Tennessee Valley Authority	6400	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Territorial Courts	1009	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
The White House Commission on Remembrance	1117	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Thrift Depositor Protection Oversight Board	2031	Candice Anderson candice.anderson@gsa.gov 202-329-5219
Trade & Development Agency	1148	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
TSA	7054	Candice Anderson candice.anderson@gsa.gov 202-329-5219
U.S Commission for the Preservation of America’s Heritage Abroad	9537	Candice Anderson candice.anderson@gsa.gov 202-329-5219
U.S. Capitol Police	0204	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
U.S. Chemical Safety & Hazard Investigation	9550	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
U.S. China Commission	4892	Shirley Champion shirley.champion@gsa.gov 703-306-6392
U.S. Coast Guard	7002	Candice Anderson candice.anderson@gsa.gov 202-329-5219
U.S. International Trade Commission	3400	Candice Anderson candice.anderson@gsa.gov 202-329-5219
U.S. Secret Service	7001	Candice Anderson candice.anderson@gsa.gov 202-329-5219
US Access Board	9522	Candice Anderson candice.anderson@gsa.gov 202-329-5219
US Botanic Garden	0901	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
US Commission on International Religious Freedom	4895	Candice Anderson candice.anderson@gsa.gov 202-329-5219
US Institute of Peace	9530	Candice Anderson candice.anderson@gsa.gov 202-329-5219
White House Commission on Remembrance	9547	Rickey Graves Jr rickey.gravesjr@gsa.gov 202-260-5712
Woodrow Wilson International Center for Scholars	3358	Candice Anderson candice.anderson@gsa.gov 202-329-5219
World Food Program	0091	Candice Anderson candice.anderson@gsa.gov 202-329-5219
National Endowment for the Humanities		Candice Anderson candice.anderson@gsa.gov 202-329-5219
Pension Benefit Guarantee Corporation	1606	Pamula Pulley pam.pulley@gsa.gov 202-708-9432
State Justice Institute	4846	Candice Anderson candice.anderson@gsa.gov 202-329-5219

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