GSA’s Role in the Sharing Quality Services CAP Goal

GSA is playing a leading role in the work to improve the efficiency and effectiveness of the federal government's mission support services through the President's Management Agenda and the Cross-Agency Priority Goal for Sharing Quality Services. For more details and the latest developments visit

As a part of this CAP Goal GSA is pre-designated as the Quality Service Management Office (QSMO) for Civilian HR Transaction Services. For more information on NewPay and Civillian HR Transaction Services contact:

Last Reviewed: 2021-02-01