Standards, Conferences and Training
Our Training Competency Model establishes standards to help mail managers and staff develop necessary knowledge, competence, and skills.
You can view standards for:
- Agency Mail Managers [DOCX - 43 KB]
- Mail Center Managers [DOCX - 43 KB]
- Mail Center Workers [DOCX - 33 KB]
The Agency Mail Manager’s responsibilities are defined in 41 CFR 102-192.130.
Conferences and Seminars
There are many conferences and seminars you can attend to stay up-to-date with the latest developments in the mail management industry and network with other professionals. Below are some of the most popular mail management conferences and seminars.
Mail Manager Certification Programs
Enrolling in certification programs will help Federal Agencies’ Mail Managers to stay updated on the latest skills and guidelines in order to achieve a more professional and efficient mail operation. Below are some programs you can enroll in to develop the skills of Mail Managers and staff.