Mail management policy overview

We serve as a federal liaison to the U.S. Postal Service and other mail service providers. We coordinate governmentwide policy, including administration of the Federal Mail Regulations, to assist agencies in identifying and administering best-practice mail management policies.

41 CFR 102-192  includes policies and requirements for effective, economical, and secure management of incoming, internal, and outgoing mail and materials.

Best practices for mail management

• Get approval for overnight mail: Make sure a supervisor agrees that sending something overnight is necessary, as it is the most expensive and not always the best way to send mail.
• Centralize express services: Handle all express mail through a central mail center.
• Create a mailers’ guide: Write a clear guide so employees know how to handle mail.
• Check your bills: Regularly review carrier invoices to make sure they are performing well.
• Track your performance: Create ways to measure how well your mail operations are working, both in your facilities and across your programs.
   

For more details, please see the mail management best practices handbook.

If you have questions, please email the Federal Mail Policy team.