ETS Services Matrix
Welcome to our service driven ETS offerings. Below you will find services and the different contracts at your disposal to acquire them.
Data Service |
Dark Fiber Service (DFS)
Dark Fiber Service (DFS) provides optical fiber infrastructure (cabling and repeaters) in which the light is provided by the customer, using their own optronics equipment, rather than by the carrier
-- EIS, Local Telecom, Networx
Ethernet Transport Service (ETS)
Ethernet Transport Service (ETS) provides layer-2 connections over the contractor's MPLS backbone to interconnect Agency LANs for Agency Intranet, Extranet (business partners), and network access by remote or mobile users. In addition, ETS can also be used for Ethernet circuits, instead of TDM-based PLS circuits
-- EIS, Local Telecom, Networx
Internet Protocol Service (IPS)
Internet Protocol Service (DFS) provides layer-3 connections over the contractor's MPLS backbone for Agency Intranet, Extranet (business partners), and remote access for employees to telework, in addition to access public Internet.
-- EIS, Local Telecom, Networx, SATCOM (CS3)
Optical Wavelength Service (OWS)
Optical Wavelength Service (OWS) provides point-to-point, bi-directional optical connections of very high data rates over the contractor's fiber optic cables.
-- EIS, Local Telecom, Networx
Private Line Service
Private Line Service (PLS) provides a closed network data transport service consisting of dedicated duplex transmission connectivity between two or more designated end points over which agency service applications traverse at agency-specified bandwidths.
-- EIS, Local Telecom, Networx
Synchronized Optical Network Service (SONETS)
Synchronous Optical Network Service (SONETS) provides end-to-end optical synchronous transmission over the contractor's SONET network - high reliability with self-healing and robust network management.
-- EIS, Local Telecom, Networx
VPNS
Virtual Private Network Service (VPNS) provides encrypted point-to-point layer-3 IP connections over the contractor's MPLS backbone for Agency Intranet, Extranet (business partners), and network access by remote or mobile users.
-- EIS, Networx |
Voice Service |
IP Voice Service
Internet Protocol Voice Service (IPVS) provides voice communications service and telephony features to agencies using VoIP over a managed IP network. IPVS supports voice calls, whether initiated from on-net or off-net locations, to be connected to all on-net and off-net locations by direct dialing.
-- EIS, Local Telecom, Networx
Circuit Switched Voice Service (CSVS)
Circuit Switched Voice Service (CSVS) supports voice calls from TDM-based PBX and CO/Centrex at on-net or off-net locations to be connected to all on-net and off-net locations by direct dialing.
-- EIS, Local Telecom, Networx
Toll Free Service (TFS)
Toll Free Service (TFS) provides inbound toll free voice calling from the public and the agency personnel. TFS also supports call centers by providing intelligent call routing and Inverative Voice Response (IVR) to manage inbound calls.
-- EIS, Local Telecom, Networx
Circuit Switched Data Service (CSDS)
Circuit Switched Data Service (CSDS) provides dial-up full-duplex TDM-connection at different data rates for applications, such as on-demand video conferencing.
-- EIS, Local Telecom, Networx |
Contact Center |
Contact Center Service (CCS)
Contact Center Service (CCS) provides end-to-end customer service via multi-media contact channels (voice, fax, email, web site, etc) with intelligent call routing and network call queue management.
-- Connections II, EIS, Networx |
Colocated Hosting Service |
Colocated Hosting Service (CHS)
Colocated Hosting Service (CHS) provides secure location with cage, racks, and site surveillance for hosting Agency datacenter equipment (i.e. Government Furnished Property). The service also includes dedicated connection from the Agency site and access to the public Internet.
-- Connections II, EIS, Networx |
Cloud |
Infrastructure as a Service (IaaS)
A Private Cloud IaaS solution includes virtual machines, storage, and server hosting. The cloud platform provides necessary network infrastructure (e.g., LAN, load balancer, and firewall), security components, storage backup, continuity of operation, and disaster recovery services
-- EIS, Local Telecom
Platform as a Service (PaaS)
Private Cloud PaaS provides software tools for applications development (DevOps), such as developer tools, testing tools, and database systems hosted in the contractor's cloud, and, accessed from Agency Intranet and/or by remote users
-- EIS, Local Telecom
Software as a Service (SaaS)
Private Cloud SaaS provides software and applications, such as email or Customer relationship Management (CRM) tools hosted in the contractor's cloud; and, accessed from agency intranet and/or by remote agency users
-- EIS, Local Telecom
Content Delivery Network Service
Content Delivery Network Service (CDNS) delivers agency content to Web browsers with fast response time by cashing content at contractor's Internet sites worldwide
-- EIS, Local Telecom |
Wireless |
Wireless Service (MWS)
Wireless Service (MWS) supports cellular voice and data calls for voice, messaging, and access to public Internet with various pricing plans, including the purchase of smartphones.
-- Connections II, EIS, Networx |
Managed Services |
Managed Network Service (MNS)
Managed Network Service (MNS) allows an agency to obtain design, and engineering, implementation, management, and maintenance services for agency networks. The contractor will be the agency's sinlge point of accountability for all operations, maintenance, and administration activities.
-- EIS, Local Telecom, Networx
Web Conferencing Service (WCS)
Web Conferencig Service (WCS) provides interactive audio/video conferencing solutions using web browser interfaces over the internet and the agency's intranet, including the sharing of documents and applications.
-- EIS, Local Telecom
Unified Communications Service (UCS)
Unified Communications Service (UCS) provides a single interface for an agency's communications subsystems, such as voice, messaging, presence, voice mail, email and vidoe/audio/web conferencing.
-- EIS, Local Telecom
Managed Trusted Internet Protocol Service (MTIPS)
Managed Trusted Internet Protocol Service (MTIPS) provides cyber security, in accordance with OMB and DHS mandated TIC v2.2 requirements, for all external connections to public Internet, Extranet, and Cloud Service Providers.
-- EIS, Networx
Managed Security Service (MSS)
Managed Security Service (MSS) provides cyber security capabilities, such as authentication, anti-virus, anti-malware/spyware, intrusion detection, and security event managament.
-- EIS, Networx
Managed Mobility Service (MMS)
Managed Mobility Service (MMS) allows personal and Agency-owned mobile devicies (smartphones and tablets) to access agency networks in accordance with the agency's IT security policy.
-- EIS, Networx
Audio Conferencing Service (ACS)
Audio Conferencing Service (ACS) provides multi-party audio conference calls from anywhere with any device and for any conference size.
-- EIS, Networx
-- EIS, Networx
-- EIS, Networx
Managed Satellite Services
-- SATCOM (CS3) |
Access Arrangements |
Access Arrangements (AA)
Access Arrangements (AA) provides access circuits to connect customer sites to contractor’s service network (e.g., VPNS Point of Presence (POP)) for service provisioning.
-- Connections II, EIS, Networx |
Find your GSATelecommunications Support Contact if you are unable to locate a solution or contract you are seeking.