GSA Records Management Program

Number: 1820.2A CIO
Status: Active
Signature Date: 06/20/2024
Expiration Date: 06/30/2027


This directive incorporates by reference the GSA Records Management Program Website as the official employee reference vehicle for GSA’s records management program, policy, and procedures. This directive provides additional direction on implementing recordkeeping requirements and assigns responsibilities.


To ensure compliance with the Federal Records Act of 1950, as amended, and other applicable laws and regulations, GSA works with the National Archives and Records Administration (NARA) to:

● identify and inventory records;

● appraise their value;

● determine whether they are temporary or permanent;

● determine how long temporary records should be kept; and

● under what conditions both temporary and permanent records should be kept. 


The GSA Records Management Program applies to:  

  1. All GSA Services and Staff Offices and Regional Components.
  2. All GSA Contractors, subcontractors, and other organizations that access,process, store or handle GSA-controlled information; 
  3. This order applies to the Office of Inspector General (OIG) only to the extent that the OIG determines it is consistent with the OIG’s independent authority under the Inspector General Act and it does not conflict with other OIG policies or the OIG mission; and 
  4. This Order applies to the Civilian Board of Contract Appeals (CBCA) only to the extent that it is consistent with the CBCA’s requisite independence as defined by the Contract Disputes Act (CDA) and its legislative history. 


This Order cancels and supersedes CIO 1820.2, GSA Records Management Program, dated March 7, 2014.

Summary of Changes: 


  1. Changed the Directive to reflect versioning and the agency’s increased  focus on Agency data as records. Additionally, more clarifying language is added to ensure the Agency’s compliance with the Federal Records Act; 
  2. Updated links;
  3. Updated references; and 
  4. Specifically includes records management responsibilities of those acquiring, developing and maintaining Agency technology systems.