GSA Federal Tenant Satisfaction Survey

Each year, employees in federally owned and leased buildings complete the Tenant Satisfaction Survey (TSS). GSA administers the survey on behalf of all federal landholding agencies. The strategies taken in response to the TSS results vary by agency. For example, at GSA Facility Managers use the TSS survey data from our tenants to help to identify areas needing improvement and prioritize projects to address feedback.

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