Technology
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Imagine if a federal agency could more easily find and buy products that are cheaper and better for the environment. That’s exactly what’s happening through a collaboration between GSA and the Department of Defense’s Sustainable…

Over the past 20 months, the U.S. General Services Administration (GSA) has intensified its efforts to build a digital government that delivers for the public through trusted, accessible, user-centered technologies. From incentivizing a more agile…

After 20 years in federal acquisition, it is encouraging to see how our workforce, technology and policies continue to drive positive change in government and ultimately, for the American public.These promising changes are happening in fascinating ways…

At GSA, Robotic Process Automation (RPA) plays a big role in how we do business more efficiently and makes it easier to achieve our agency’s mission. Through the implementation of more than 120 automations in every GSA office, employees have been…

Technology in Action: How Robotic Process Automation Is Working to Transform Customer Satisfaction
|This is the second in a series of blogs about how GSA is using robotic process automation. In case you missed it, read about how robotic process automation is transforming federal buying.This is not the only way GSA is using RPA! In fact, GSA has over 100…

When you hear about robotic process automation (RPA), you might think of robots like you’ve seen in the movies. But, in reality, RPA is far from a rising up of machines—it does not actually involve any physical or mechanical robots.What is RPA…

The American people deserve government services that are accessible, equitable and secure. Technology is increasingly central to how the government delivers those services. The Technology Modernization Fund (TMF) raises the bar for modernizing…

This week, the Federal Identity, Credential, and Access Management (FICAM) unveiled a new website look for idmanagement.gov! FICAM’s updated site provides the best management practices for federal agencies to enable access to systems and facilities…

Think of a task you routinely do at work. Does that task require keyboard strokes, mouse clicks, reconciling data sets or pulling data from various sources? Do you have coworkers who do that as well?Congratulations! You may have just found a candidate for…