eRETA user account request process
Follow the steps below to obtain access to eRETA. There are two application processes depending upon if your agency allows access to Google Forms.
Request an eRETA account using Google Forms
If your agency allows access to Google Forms, complete the following steps.
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Find the agency bureau code
For each organization that you will need to access in eRETA, select the agency bureau code from the eRETA Agency Bureau Codes [XLSX - 65 KB].
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Request a user account
Fill out the eRETA User Account Request Form, removing any leading zeros from each agency bureau code and, if more than one code, separating them with spaces.
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Submit the form
Submit the form, receive an email with a copy of your request, and forward the email to your supervisor.
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Get supervisor approval
Ask your supervisor to forward the copy of your request to eRETA@gsa.gov with the following statement: “As the applicant’s supervisor, I approve this request for eRETA access.”
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Finalize your account
Finish setting up your account by following the instructions found in the welcome email sent to the email address provided on the request form.
Request an eRETA account using Microsoft Excel
If your agency blocks access to Google Forms, complete the steps below.
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Find the agency bureau codes
For each organization that you will need to access in eRETA, select the agency bureau code from the eRETA Agency Bureau Codes [XLSX - 96 KB].
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Request a user account in Excel
Download and fill out the eRETA User Account Request Form [XLSX - 74 KB] in Excel.
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Send the completed form to your supervisor
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Get supervisor approval
Ask your supervisor to forward the completed eRETA User Account Request Form to eRETA@gsa.gov with the following statement: “As the applicant’s supervisor, I approve this request for eRETA access.”
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Finalize your account
Finish setting up your account by following the instructions found in the welcome email sent to the email address provided on the request form.
Gain access
Please allow up to 3 business days to gain access after the application is submitted. If you experience any issues or have additional questions about the application process, contact eRETA@gsa.gov.
Avoid sign-in issues
To avoid sign-in issues, only use extportal.pbs.gsa.gov as your browser’s eRETA bookmark. Bookmarking any other link may result in difficulties accessing the PBS external Portal where eRETA is located.