U.S. General Services Administration
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Software Maintenance Services
About Software Maintenance Services
MAS Solicitation : IT Software - SIN 54151
NAICS: Products, IT Security
PSC: Hardware
Vendor list (eLibrary)
Eligible users: Federal, state, local, and tribal agencies
Software maintenance services help agencies solve challenges by creating, designing, implementing, and/or integrating customized changes to software.
Software Maintenance Services includes person-to-person communications such as:
- telephone support
- online technical support
- customized support
- technical expertise
These services cover solutions not included with the software purchase and are charged commercially.
Looking for term and perpetual software licenses and maintenance? Check out Software Licenses on Schedule.
How do I buy Software Maintenance Services?
Agencies can order through eBuy and GSA Advantage and issue an RFI or RFQ to vendors using Special Item Number 54151.
You can set aside the requirement for one or more socio-economic categories including but not limited to small businesses, veteran-owned businesses, and women-owned businesses.
Combine SINs or try a blanket purchase agreement to easily meet your strategic sourcing, compliance requirements, and socio-economic goals. Our SmartBuy BPA offers pre-negotiated terms and conditions on commercial software.
- Cooperative Purchasing for state, local, and tribal governments
- Market Research as a Service to determine your options
- Assisted Acquisition Services for cradle to grave support
- All software agreements for publishers and reseller information
How do I sell Software Maintenance Services?
MAS contract holder
Submit a modification to add a SIN in the eOffer/eMod portal.
Without an existing MAS contract
Follow the MAS Roadmap guidance for preparing and sending an offer.
Our FASt Lane and Startup Springboard vendor onboarding programs can get you selling on Schedules even faster.
Need help? Contact the Vendor Support Center.
Resources
- Software Acquisition
- Management and oversight of Federal Information Technology
- OMB Memo M-16-12
- GSA IT Solutions Navigator
- FedRAMP and FedRAMP Marketplace
- IT Governmentwide Acqusition Contracts
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