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Call: 855-482-4348
Hours for live chat and calls:
Sun 8 p.m. - Fri 8:30 p.m. CST
Email: ITCSC@gsa.gov
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Automated Contact Center Solutions - Special Item Number 561422 helps your agency engage citizens and answer inquiries timely, accurately and consistently. ACCS includes:
Eligible users: Federal, state, local, and tribal agencies
MAS Solicitation: IT Solutions
NAICS: IT Outsourcing
PSC: IT Outsourcing
Vendor list: eLibrary
Eligible agencies can order on Multiple Award Schedule by issuing an RFI or RFQ to vendors through eBuy and GSA Advantage.
State, local, territorial, and tribal governments may be able to purchase through Cooperative Purchasing and Disaster Purchasing Programs.
You can combine SINs to meet your requirements, and may have the option to set-aside the requirement for one or more socio-economic categories. Blanket Purchase Agreements are a great option for recurring needs and can help your agency meet strategic sourcing, compliance requirements, and socio-economic goals.
Current contract holders can submit a modification to add a SIN in the eOffer/eMod portal.
If you’re new to MAS, follow the MAS Roadmap guidance for preparing and sending an offer. You may be eligible to use FASt Lane, which can get you selling on schedules even faster.
Need help? Contact the Vendor Support Center.
Call: 855-482-4348
Hours for live chat and calls:
Sun 8 p.m. - Fri 8:30 p.m. CST
Email: ITCSC@gsa.gov