WASHINGTON, DC – The U.S. General Services Administration (GSA) is working to improve the relay services available to federal agencies. Relay services support the ability of individuals with hearing and speech disabilities to use telephone service. GSA will transition current users of GSA’s FedRelay contract, without interruption of services, to the Telecommunications Relay Services (TRS) overseen by the Federal Communications Commission (FCC), and GSA’s Multiple Award Schedule (MAS). Preparation for the transition of services is underway, with the first step to extend current FedRelay task orders to November 2021.

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Last Reviewed: 2021-05-10