We design our web pages to meet or exceed the Section 508 standards, which are the technical requirements that ensure we’re complying with federal Section 508 law. We also conform to the World Wide Web Consortium (W3C) and their industry standard Web Content Accessibility Guidelines (WCAG) 2.1. We meet Level AA standards, which means our content is accessible to most people in most circumstances. We continually modify our websites to ensure the information, features and content are accessible to persons with disabilities.
Our Section 508 program manager
Charles Popelka can answer any questions about our implementation of 508 policy or guidelines.
Available complaint processes
If you experience difficulty accessing any resources or content on this site, please
- Contact us via email and include:
- The nature of your accessibility problem,
- The URL of the page the inaccessible content was found on,
- The preferred format in which you want to receive any materials, and
- Your contact information (email, phone or address).
We will work diligently to provide you with accessible content that addresses your issues.
Requesting Reasonable Accommodations
We offer reasonable accommodations for federal employees and job applicants, consistent with Section 501 of the Rehabilitation Act.
- Policy and procedures for providing Reasonable Accommodation for individuals with disabilities
- Form to request Reasonable Accommodations
Use of the telecommunications relay service
Telecommunications Relay Services (TRS) allow persons who are deaf, hard of hearing, deafblind, or have speech disabilities to communicate by telephone in a manner that is functionally equivalent to telephone services used by persons without such disabilities.
Organizational policies or procedures on digital accessibility
Our agency exists to support other agencies in achieving their missions by providing policy, services, workspace, and contracting vehicles for procuring products and services. This is our approach to leveraging the capabilities of the internet and world wide web.
- GSA Section 508: Managing Information and Communications Technology (ICT) for Individuals with Disabilities
- GSA’s Digital Strategy Approach
Accessibility aids: plug-ins and file viewers
Links to applets, plug-ins, or other applications required to access content provided on our web pages are available and linked below. Most of these links are to non-government sources. We do not endorse any of these products; they are provided for your convenience. Address questions about a particular plug-in or file viewer to the respective vendor.
- Adobe Acrobat
Use Adobe Acrobat to read Portable Document Format (PDF) files.
- Microsoft Word
Microsoft offers Doc Viewer and other converter programs to enable those who do not have Word to open and view Word files.
- Microsoft Excel
Microsoft offers XLS Viewer Free to enable those who do not have Excel to view Excel files.
- Microsoft PowerPoint
Microsoft offers PPTX Viewer to enable those who do not have PowerPoint to view PowerPoint files.
Zip files are single files, sometimes called “archives,” that contain one or more compressed files. Files with this extension (.zip) require WinZip to open and extract them.