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The Federal Automation Community of Practice, or CoP, empowers federal agencies to harness the full potential of automation technologies, from Robotic Process Automation, or RPA, and scripting to AI-powered solutions and beyond. With over 1,700 members representing more than 100 departments and agencies, we serve as the federal government’s premier hub for automation expertise and collaboration.
Our members understand the unique complexities of federal operations, from procurement and compliance requirements to security protocols and policy constraints. This shared experience makes our community uniquely qualified to help each other navigate the distinct challenges of implementing automation within the federal government framework.
Through comprehensive training programs, peer mentoring, networking opportunities, and collaborative knowledge sharing, we enable federal employees to learn from each other’s successes and challenges. Whether you’re exploring initial automation opportunities, scaling existing programs, or integrating emerging technologies, our community connects you with the expertise and resources to drive meaningful transformation across government in the most cost-efficient way.
We publish several major publications, available exclusively to Federal Automation COP members.
The annual State of Federal Automation Report assesses the maturity and impact of automation programs across the federal government, identifies federal automation trends, and highlights best practices for future deployment. The latest report, published in 2025, showed growth in automations, and how federal teams have used them with a targeted focus on agency mission delivery and improving citizen service.
We publish the Federal Automation Use Case Inventory every fall. The inventory has a lot of useful information for federal automation program managers to get ideas for automations, like function, software, cost and time savings, operations and maintenance, and more. In 2025, we collected more than 3,000 use cases!
Our RPA Playbook and Internal Controls Addendum give federal agencies a detailed primer for initiating a new RPA initiative, as well as clear guidance for how to evolve existing programs to achieve increased performance and maturity.
If you are a federal employee with an email address that ends in .gov or .mil, email automation-cop-subscribe-request@listserv.gsa.gov with nothing in the subject. If you are a federal contract employee, first get permission from your employer, be sure your participation aligns with the terms and conditions of the contract with the federal government, then join using your .gov or .mil email address.
Members of our community of practice enjoy access to:
“Our team at U.S. Customs and Border Protection discovered the CoP in 2023, and their guidance on RPA initiatives has been invaluable. As RPA was new to us, the monthly talks hosted by the CoP and presentations from other federal agencies have been excellent learning opportunities. The annual reports have provided significant insights, but the RPA Playbook published by the team proved most valuable for scaling our program. It demonstrated effective ways to capture user value, justify funding, improve customer service, and collect feedback. Additionally, the team facilitated connections with other agencies, allowing us to learn about their use cases and implement similar solutions.”
— RPA lead at U.S. Customs and Border Protection
“This community has supported, coached, and trained RPA practitioners across the government, assisting all programs with their RPA journey. I have received months of focused program manager mentorship from amazing and experienced RPA leaders from other agencies, all orchestrated by this group. This, combined with the hundreds of other educational and coaching sessions that the community of practice has orchestrated, have ensured that the federal government had the tools needed to start, continue, and mature RPA programs.”
— RPA lead at U.S. Department of the Interior
Send your questions or comments to automationcop@gsa.gov.
Blog: GSA calls on federal emerging tech leads to form RPA Community of Practice
Video: Automation in federal work: Robotic process automation
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