Take the FY24 Industry Satisfaction Survey
Inspired by your invaluable feedback from our 2023 Industry Satisfaction Survey, here’s a snapshot of the strides we’re making to address your needs and improve your experience:
- Streamlined compliance and product accuracy on GSA Advantage: We’re making it easier to ensure your products meet compliance standards and accurately represent the “US” country of origin. By simplifying the process to remove non-compliant items and to correct listings, we’re freeing up your time to focus on what adds the most value to your business—innovative and compliant product offerings.
- User-centered OASIS+ website launch for acquiring professional services: We’re introducing an intuitive and informative OASIS+ website, that when completed by the end of fiscal year 2024 will provide training videos and tools that cater to all stakeholders. This platform is designed to make navigation a breeze, providing you with all the resources you need to engage effectively with the OASIS+ contract vehicle, enhancing your experience and success.
- Multiple Award Schedule—simplified procurement process for suppliers: We’re updating critical resources such as our Vendor Support Center, MAS webpages, and the MAS Contractor Assessment Guide to make it easier for suppliers to get onto MAS and manage their contracts. These improvements aim to streamline the procurement process, saving you time and effort in maintaining compliance and achieving success on MAS.
- Enhanced supplier engagement and education: By offering regular engagement opportunities with our Quality Management Assistance team, we’re ensuring that our suppliers are well-informed about the latest in acquisition requirements and compliance. This initiative is about maintaining open lines of communication and providing continuous education to keep you ahead in the procurement process.
- Targeted training based on the IT eOffer assistance program: We’re launching targeted training inspired by insights from the eOffer assistance program pilot. This initiative is designed to refine our procurement process, ensuring we’re equipped to support our industry suppliers more effectively. Expect smoother transactions and enhanced support as we implement these learnings to benefit our team and industry partners.
We understand that small businesses continue to face barriers with the federal procurement process and finding business opportunities. We continue to work with our Office of Small and Disadvantaged Business Utilization to provide training in navigating the procurement process, including our popular Office Hours.
What’s next
We’ll be providing you with the 2024 Industry Satisfaction Survey soon, so that we can continue to know how your buying experience is going, and make iterative, meaningful improvements.
Thank you in advance for your support. If you have any questions, contact surveys@research.gsa.gov.