Identity Protection Services (IPS)

GSA offers federal agencies access to the identity protection services (IPS) they need to meet the demands of any suspected breach and the ability to take proactive measures before a breach occurs through the Data Breach Response and Identity Protection Services Special Item Number (SIN 541990IPS) on the Multiple Award Schedule.

The SIN allows agencies to secure a total solution for IPS and ordering office to tailor their scope for only selective segments of services found under this SIN. Agencies have access to a pool of best qualified contractors capable of providing a comprehensive range of identity protection services.

The SIN has been designated Best-in-Class (BIC) by the Office of Management and Budget.

The SIN offers an integrated, total service solution to provide identity monitoring and notification of Personally Identifiable Information (PII) and Protected Health Information (PHI), identity theft insurance and identity restoration services, and protect (safeguard) the confidentiality of PII and PHI. Additional services include:
  • Business information services;
  • Credit monitoring services;
  • Identity monitoring services;
  • Identity theft insurance;
  • Identity restoration services;
  • Website services; and
  • Call center services (related to these requirements).
For more information about the scope of services and to acquire quotes, visit GSA's eLibrary.
Using FAR 8.405 ordering procedures, this Ordering Guide [PDF - 111 KB] provides high level ordering instruction for customer agencies including specific steps required to place an order.
  • Note: Due to (future) BIC Status, Order actions must be reported in FPDS within three days after execution of the action. Email notification of the award shall also be submitted to GSA at ips_pss@gsa.gov within five days after execution of the action. The email notification shall consist of a copy of the task order award, including the Statemen to Work (SOW) if applicable, and a brief description of the task and total price of the order.
For more information about the scope of services and to acquire quotes, visit GSA’s eLibrary.
All IPS SIN proposals met all requirements in Document 1A, Document 1B, and Document 1C during contract award evaluation as defined in the Multiple Award Schedule Solicitation. These documents became part of the GSA Schedule Contract for IPS SIN awardees. Ordering offices may add additional language to their purchases if necessary.
  • Document 1A [PDF - 462 KB] includes important definitions related to Identity Protection Services
  • Document 1B [PDF - 349 KB] contains additional proposal instructions
  • Document 1C [DOCX - 8 MB] is the IPS System Security Plan (SSP) template
Last Reviewed: 2020-11-30