Enterprise Infrastructure Solutions (EIS) Transition

Originally set to expire on or before May 2020, GSA extended the current telecommunications contracts until May 2023. Agencies should focus on meeting transition-related timelines noted:

October 1, 2020: Freeze on modifications to Networx and WITS3 and on orders for the Local Service Contracts.
March 31, 2021: 50% of agencies’ telecom inventory must be off current contracts and moved to EIS.
March 31, 2022: 90% of agencies’ telecom inventory must be off current contracts and moved to EIS.
September 30, 2022: 100% of agencies’ telecom inventory must be off current contracts and moved to EIS.
May 31, 2023: Networx, WITS3, and Local Service telecom contracts expire.

Use of the extended contracts will be further restricted by the limitations process and the freeze on modifications and orders. Read more about this in the letter to all Agency Transition Sponsors [PDF - 189 KB] from FAS Assistant Commissioner Laura Stanton.

We update the The Networks Authorized User List (NAUL) [XLSX - 88 KB] of agencies authorized to use the extended contracts (see Section H.2.3a and b of those contracts) as we implement our Project Plan for Closeout of Transition [PDF - 1 MB] and enforce the eligibility condition for the extension of expiring contracts.
Review GSA's Full Service Transition Plan [PDF - 4 MB] for updates on local number portability and coordination with Public Buildings Service (PBS)
Learn how GSA is helping small agencies and Native American tribes [PDF - 368 KB] through EIS' GSAAT process
Check monthly for the EIS Transition Progress Tracking Report Dashboard [DOCX - 1 MB] for an overview of transition progress.
Gain a better understanding of EIS Management and Operations (MOPS) related processes by completing the EIS MOPS Training (Interact)

If you need help with agency transition, contact the IT Customer Service Center at 855-482-4348 or ITCSC@gsa.gov.

Find tools, self-help instructions, and resources to help your federal agency transition from Networx, WITS3, and Local Telecommunications Services contracts to Enterprise Infrastructure Solutions (EIS).

What is Transition?

Learn the basics about transition and what you need to do to prepare.

Get Help

Save time by accessing the expert help you need.

Review Lessons Learned from previous transitions and find guidance for planning and executing your transition in the Transition Handbook [PDF - 4 MB]
Learn more about Transition Inventory
Take advantage of EIS Training Opportunities
Contact Customer Support

Resources

Browse resources available for guidance on transitioning to EIS.

The shortcut to this page is gsa.gov/eistransition

Contact

Call: 855-482-4348

Hours for live chat and calls:
Sun 8 p.m. - Fri 8:30 p.m. CST

Email: ITCSC@gsa.gov

Other ways to get support >>

New! EIS Training

Visit the EIS Training Opportunities page to view all available training and sign up to receive notifications as new training becomes available!

Last Reviewed: 2021-10-21

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