Enterprise Infrastructure Solutions (EIS) Transition

Special Alert:

Originally set to expire on or before May 2020, GSA extended the current telecommunications contracts until May 2023. Agencies should focus on meeting transition-related timelines noted below. Use of the extended contracts will be further restricted by the limitations process and the freeze on modifications and orders. Read more about this in the letter to all Agency Transition Sponsors [PDF - 139 KB] from GSA's Assistant Commissioner Bill Zielinski.

-- October 1, 2020: Freeze on modifications to Networx and WITS3 and on orders for the Local Service Contracts.
-- March 31, 2021: 50% of agencies’ telecom inventory must be off current contracts and moved to EIS.
-- March 31, 2022: 90% of agencies’ telecom inventory must be off current contracts and moved to EIS.
-- September 30, 2022: 100% of agencies’ telecom inventory must be off current contracts and moved to EIS.
-- May 31, 2023: Networx, WITS3, and Local Service telecom contracts expire.

NEW: Read the Project Plan for Closeout of Transition [PDF - 3 MB] to EIS to understand GSA's approach for enforcing the eligibility condition for the extension of the expiring contracts and ensuring all services are disconnected from the expiring contracts by May 2023.
Review GSA's Full Service Transition Plan [PDF - 4 MB] for updates on local number portability and coordination with Public Buildings Service (PBS)
Learn how GSA is helping small agencies and Native American tribes [PDF - 368 KB] through EIS' GSAAT process
Check monthly for the EIS Transition Progress Tracking Report Dashboard [PDF - 1 MB] for an overview of transition progress.
Gain a better understanding of EIS Management and Operations (MOPS) related processes by completing the EIS MOPS Training (Interact)!

If you need help with agency transition, contact the IT Customer Service Center at 855-482-4348 or ITCSC@gsa.gov.

Find tools, self-help instructions, and resources to help your federal agency transition from Networx, WITS3, and Local Telecommunications Services contracts to Enterprise Infrastructure Solutions (EIS).

What is Transition?

Learn the basics about transition and what you need to do to prepare.

Get Help

Save time by accessing the expert help you need.

Review Lessons Learned from previous transitions and find guidance for planning and executing your transition in the Transition Handbook [PDF - 4 MB]
Learn more about Transition Inventory
Take advantage of EIS Training Opportunities
Contact Customer Support