Frequently Asked Questions
7. Here are some of the most frequently asked questions we receive about how to find subject matter forms, including GSA and other federal agencies' forms. While GSA is not responsible for other agencies' information, we offer these links only as an assist. Further questions should be addressed to the sponsoring agencies.
GSA’s role was assigned by the Office of Management and Budget (OMB) and is contained in 41 CFR 102-194, Standard and Optional Forms Management Program. The program was established to achieve government-wide economies and efficiencies through the development, maintenance, and common use of conventional forms. Furthermore, the program achieves federal goals to replace paper forms with electronic versions to enable electronic completion and transmittal of form data and to reduce the information collection burden to the public to the maximum extent possible.
Standard and Optional Forms promote economies and efficiencies through the development, maintenance and use of common forms.
Establish the need for an SF or OF by reviewing the list of current SF forms and list of current OF forms. Verify that an existing form or automated business process/system doesn't already meet your needs.
- Cite a prescribing directive or regulation that justifies the SF form's creation, change, or cancellation. (No directive or regulation is required for OF.)
- Collaborate with other agencies who may use the form and with potential users to determine their requirements. Follow the procedures of the Privacy Act, Paperwork Reduction Act (PRA), and other regulatory requirements if and as appropriate, such as establishing a system of records notice and obtaining an OMB Control Number, etc.
- Complete Standard Form 152, obtain your agency’s authorization, and submit the request to firstname.lastname@example.org
The process for a GSA Form is similar to that of Standard and Optional Forms as outlined in FAQ 2 above regarding the establishment of need; assurance an existing form/automated business process doesn’t already suffice; citing prescribing directive(s) as applicable; complying with Privacy Act, PRA, and other regulatory requirements; and collaborating with content customers and stakeholders as appropriate. For a GSA form, complete and obtain needed authorizations on a GSA Form 2192 to request forms management services.
Submit your request(s) via a completed GSA Form 2192 to email@example.com
The GSA Forms Library includes listings of current and obsolete Standard Forms (SF), Optional Forms (OF), GSA forms, a few other agencies’ forms that are frequently used by our visitors, and this list of FAQs to help you find forms. Electronic forms are available in Adobe portable document format (pdf). GSA’s Forms Policy and Management Group is available via e-mail at firstname.lastname@example.org for creating, modifying and discontinuing GSA, SF or OF forms and for help finding and using forms on this website.
This could be caused by an incompatibility between an older version of Adobe Reader and Internet Explorer. You can correct this by downloading the latest Reader version from Adobe’s website.
You can also try right-clicking on the form icon and using SAVE TARGET AS… on the menu to save the form to your desktop. Opening the form using Adobe Reader directly rather than through Internet Explorer should correct the problem.
Paper copies of Standard (SF) and Optional (OF) forms can be ordered by calling GSA’s Global Supply customer assistance at (800) 525-8027 and selecting option 3 on the phone menu.
Paper copies of GSA forms can be ordered by sending an e-mail to email@example.com
Please include form number, title, and quantity needed when ordering.
6. What is www.usa.gov and how can it help the public citizenry and small businesses find the forms needed to do business with the federal government?
USA.gov is a portal that provides citizens and businesses with a common access point to a wealth of government information, including access to over 6,000 federal agency forms. It provides citizens and businesses with the ability to search for federal forms needed to interact with the Federal Government. This reduces the burden on citizens and businesses associated with locating Federal forms for both voluntary and regulatory interaction with the Federal Government. There are several ways to search forms at USA.gov; e.g., by agency, form number, alphabetically by form name, or by keyword.
7. Here are some of the most frequently asked questions we receive about how to find subject matter forms, including GSA and other federal agencies’ forms. While GSA is not responsible for other agencies’ information, we offer these links only as an assist. Further questions should be addressed to the sponsoring agencies.
Contact information: MAS Helpdesk (National Customer Service)
Phone (800) 488-3111
Fax (816) 926-6952
Website: /gettingonscheduleDepartment of Defense (DD) forms are available on the DOD forms website.Military specifications can be found at the Defense Standardization Program website.They can be found in GSA’s Tax Exempt Forms Library
Federal law [5 USC 552a(b)] requires that all requests for records (such as an SF50) and information be submitted in writing. Each request must be hand signed (in cursive) and dated (within the last year). Please identify the documents or information needed and explain the purpose of your request.
Certain basic information needed to locate civilian personnel records and to answer the request, includes:
Written requests (hand signed in cursive and dated) may be mailed or faxed to:
National Personnel Records Center, Annex
1411 Boulder Boulevard
Valmeyer, IL 62295
For more information, visit the National Personnel Records Center website.Medicare and Medicaid forms may be downloaded from the Centers for Medicare and Medicaid Services website.Information on federal grants and loans may be obtained at www.grants.gov.Passports are issues by the U.S. Department of State. Information and forms may be downloaded from the U.S. Department of State website.