The Direct Client Support Division provides enhanced acquisition support to high-value strategic federal clients using GSA contract vehicles. The division embeds GSA acquisition professionals with client organizations to provide tailored support. This helps clients better plan acquisitions, execute contracts, resolve acquisition issues, and improve internal processes.
What Direct Client Support does
Direct Client Support helps federal clients throughout the acquisition lifecycle by providing:
- Acquisition planning and strategy development
- Contract specialist support from planning through administration
- Procurement and business analysis support
- Research on acquisition issues and recommended solutions
- Tailored acquisition training
- Support for improving and streamlining acquisition processes
- Guidance on GSA processes, procedures, and solutions
Direct Client Support responsibilities
- Acquisition planning and training
- Procurement analysis
- Competition and evaluation activities
- Contract execution and administration
- Process improvement
- Day-to-day acquisition guidance
- Strategic client relationship management
- Decision support for acquisition leadership and program teams
Leadership
| Name/Email | Role/ Location | Phone |
|---|
| Eddie Mills | Director Direct Client Support Division, Professional Services and Human Capital Categories | 256-759-0546 |
| Jessica Pate | Branch Chief, Direct Client Support Division, Professional Services and Human Capital Categories | 256-316-1552 |
Careers with Direct Client Support
The Direct Client Support Division offers opportunities to provide hands-on acquisition expertise to federal clients. Team members support important federal missions by helping agencies execute acquisitions effectively through contracting execution, acquisition guidance, and improve client operations across the federal marketplace. The division emphasizes collaboration, client service, acquisition expertise, and employee engagement.
DCS has supported clients including:
- Army Contracting Command
- Centers for Disease Control and Prevention
- Centers for Medicare & Medicaid Services
- Department of Energy
- Food and Drug Administration
- Missile Defense Agency