Each GSA Fleet vehicle has a corresponding GSA Fleet Services Card. The eight-digit vehicle tag number is embossed on the face of the card — for example — G12-3456A. Use the GSA Fleet Card to pay for fuel and maintenance for your GSA Fleet-leased vehicle. The GSA Fleet Card is accepted at 95% of U.S. fuel stations and 45,000 service locations in all 50 states, U.S. territories, and Canada.
Each agency is responsible for issuing a fleet card task order. In addition to GSA Fleet, the Departments of Commerce, State, Homeland Security, and Agriculture have all chosen WEX as their fleet card. To see which fleet card federal agency vehicles are using, feel free to contact GSA SmartPay.
Using the GSA Fleet Card
Authorized purchases — According to Federal Acquisition Regulation 13.301, you are authorized to use your GSA Fleet Card for the purchase of fuel, maintenance, and repair of government owned and operated motor vehicles. A GSA Fleet Card is issued to a specific vehicle and should only be used for the corresponding vehicle.
The leasing agency is the government’s agent for each purchase made with the GSA Fleet Card and is responsible for each transaction. The agency is also responsible for ensuring compliance with applicable GSA Fleet and agency regulations and procedures.
Authorized transactions
- Regular unleaded, self-service fuel
- Immediately consumable items (for example, a quart of oil or washer fluid)
- Required preventative maintenance
- Car washes — not to exceed regional policy
- Mechanical repairs
Unauthorized transactions
- Transactions for any vehicle other than the one imprinted on the card
- Premium or full-service fueling (unless required by state law)
- Convenience store items such as maps, air fresheners, food, and so forth
- Over-maintenance of the vehicle (only purchase maintenance authorized by GSA Fleet)
- Excessive car washes or detailing
- Purchases at parts stores
- Electric Vehicles — You may use a ChargePoint scan card to charge publicly at any public station operating on the ChargePoint network, or a WEX RFID card for charging at ChargePoint, Blink, AmpUp, Revel, Noodoe, EVGateway, and LynkWell. The energy consumption data is recorded by vehicle tag and published along with your other fueling transactions in the fuel usage report, or FUR. Contact your Fleet Service Representative to request a scan card.
- At a military installation — Use the GSA Fleet Card to activate DLA-capitalized pumps at military installations in CONUS/stateside and Europe.
- PIN or driver ID help — Contact your local Fleet Service Representative.
- Replacement cards — If your card is lost, stolen, compromised, or broken, contact your agency vehicle coordinator. If you have a GSAFleet.gov account, you can order a replacement card under the Manage My Fleet tab. Your replacement card will arrive within one to two business days from the time of order. Send questions about fleet card orders to replacementcards@gsa.gov.
- Spending limits — Each GSA Fleet Card has a dollar limit based on the type of vehicle. Fuel pumps have dollar limits built into their software that card providers cannot override. Fleet card providers work with merchants to determine the pump shut off limits as fuel prices change. If you hit the station limit but still need more fuel, you can begin a second transaction at the pump to finish filling.
- Vendor doesn’t accept WEX or declined transaction — Call WEX at the number on the back of the card and they will give the merchant an alternate Mastercard payment. As a last resort, you may use cash or your personal credit card, and you must seek reimbursement from your agency. Your agency must contact GSA Fleet for reimbursement. GSA Fleet will issue a credit to your agency’s monthly vehicle bill.
Card use during a government shutdown
GSA Fleet Cards will continue to function as normal when there is a government shutdown, unless there are agency-specific requests to disable the cards.
Check with your agency regarding the use of both GSA Fleet-leased vehicles and Fleet cards due to appropriation limitations during a shutdown. You may not be authorized to use your card if your agency has determined you are not an exempt employee during the shutdown.
If you need to reach WEX customer service during a shutdown, call the number on the back of the card.
Maintenance and after-hours needs
- For maintenance under $100 — Merchants can either electronically accept the WEX Fleet card or call in the transactions to 866-WEX-4GSA (866-939-4472) to receive a Mastercard number.
- For maintenance over $100 or for any accident damage — Merchants must contact GSA Fleet for authorization prior to doing the work at 866-400-0411.
- Roadside assistance — Use the following methods, which are listed in preferred order:
- During business hours, contact the Maintenance Control Center — MCC — at 866-400-0411 and select option 1.
- If the vehicle is under manufacturer warranty, contact the manufacturer’s roadside assistance program.
- If you need a tow after normal business hours and the vehicle is not under warranty, call WEX to coordinate roadside assistance at the number on your GSA Fleet Card. On the next business day, contact the MCC or your FSR to inform GSA Fleet of the location of your vehicle to expedite repairs. You can avoid unnecessary “unauthorized purchase” charges on your agency’s monthly GSA vehicle invoice by promptly informing us about after-hours roadside assistance.
Use outside of the continental U.S.
- Puerto Rico — GSA Fleet-leasing customers are issued a Total Fleet Card for fuel and car washes at participating Total fuel stations.
- U.S. Virgin Islands and American Samoa — GSA Fleet customers are issued a Mastercard exclusively for fuel purchases. For assistance with fuel cards, contact your FSR.
- Europe — Use the WEX fleet card, included with each GSA Fleet-leased vehicle, to turn on installation pumps nationally. The Defense Logistics Agency uses WEX fleet cards to activate DLA-capitalized pumps at military installations in European countries where GSA Fleet Europe offers full-service rates. You can also coordinate with GSA Fleet to obtain reimbursement for tax-free, off-post commercial fuel in full-service area host nations, which is available via Army & Air Force Exchange Service (AAFES) or Navy Exchange (NEX) cards or coupons. For more information, contact your Vehicle Control Officers or GSA Fleet Service Representative.
Short Term Rental
- A Fleet card may be requested when submitting a Short Term Rental, or STR, request. Fuel card(s) are shipped to the designated rental point of contact up to 10 days before the rental start date, or upon vendor selection if the request begins in less than 10 days.
- Fleet cards for STR vehicles are not tag-specific. Each fuel card has a unique account number and includes the rental request and sequence number.
- All STR fuel charges are billed as an agency-incurred expense, or AIE, based on the rental request number.
Vendor information
GSA Fleet vehicles are easily identifiable by the license plate and payment method. License plates on GSA Fleet vehicles have a G preceding the alphanumeric sequence. If you encounter a GSA Fleet vehicle without a GSA license plate, ask the driver to provide the GSA Fleet Service Card. The vehicle tag number is located in the lower left corner of the card. If the vehicle has GSA tags, make sure the vehicle license plate matches the number listed on the GSA Fleet Service Card.
Fuel, service, and maintenance transactions under $100
- If your credit card machines accept WEX cards, swipe the card and follow the instructions.
- If you are unable to accept the WEX card directly, call the number on the back of the card and you will be given a Mastercard number.
- If you don’t accept credit cards, sign up for Automated Clearing House (ACH) or direct deposit into your bank account. Contact WEX’s Merchant Support at 877-259-9552 or gsamerchantsupport@wexinc.com.
Service and maintenance transactions over $100
Prior to performing work, call the GSA Maintenance Control Center or Accident Management Center at 866-400-0411.
If you already accept WEX and would like to add another location, send your request to merchantapplications@wexinc.com.
To become a WEX accepting merchant, contact WEX.