U.S. General Services Administration
Vehicle Misuse & Reckless Driving
How's My Driving Program Information
The How’s My Driving program allows the public to report the misuse or reckless driving of a GSA vehicle. For more information on this program, or to report an incident, review the information below and follow the procedures for submitting a report.
To report the misuse or reckless driving of a government vehicle, email howsmydriving@gsa.gov and provide the following information:
- Date of the incident
- Time of the incident
- Location of alleged misuse
- Activity that is the cause of your concern
- License plate number
- GSA-leased vehicles have license plates with the following structure: GXX-XXXXX. If the license plate does not begin with a G, then it is not owned by GSA. However, if the license plate belongs to another federal entity, we can forward the report to the owning agency on your behalf.
- For a list of federal government license plate prefixes, please see GSA FMR Bulletin B-11 [DOC - 122 KB].
If you want to remain anonymous in your report, please indicate it in your email to howsmydriving@gsa.gov. However, if you request to remain anonymous, you will not receive any updates about your inquiry. We will keep your email on file in case we require additional information to conduct an investigation. In that case, we will contact you directly and ask if the investigating agency can contact you.
When GSA receives a report, we forward the report to the agency leasing that vehicle. It can take an agency several weeks, and even months, to complete an investigation, depending on the nature of the complaint and the agency’s internal procedures. We may not be able to report any action taken against drivers following a complaint. We are unable to establish time frames for agency investigations or mandate a response within a certain period of time. The leasing agency is responsible for the investigation and any response.
To request a status update on your report, email howsmydriving@gsa.gov. GSA Fleet vehicles are leased to other federal agencies, and they are responsible for their drivers’ actions. It may take a long time for an agency to complete an investigation and respond.
Driver Responsibilities and Authorized Use
You are responsible for your vehicle’s proper use, maintenance, and protection.
In accordance with Federal Management Regulation (FMR) 102-34.235, you must obey all motor vehicle traffic laws of the state and local jurisdiction when driving a federal government vehicle, except when the duties of your position require otherwise. You are personally responsible if you are fined or otherwise penalized for an offense you commit while performing official duties.
You may not use a government motor vehicle for transportation between your residence and place of employment, unless your agency authorizes such use after making the necessary determination under 31 U.S.C. 1344 and Part 102-5.
To report the misuse or reckless driving of a government vehicle, email howsmydriving@gsa.gov and provide the following information:
- Do keep the vehicle, charge card, and keys safe to protect against damage, theft, or misuse. Keep the card in a secure place. Do not store the card in the vehicle. Your agency is liable for fleet card misuse or any losses.
- Do keep cards out of heat and away from magnets and cell phones.
- Do enter correct the odometer reading at the pump.
- Do obey all traffic laws. You are personal responsible for traffic or parking violations.
- Do park the vehicle in a secure facility when possible. The agency is responsible for parking and storage expenses.
- Do lock all doors, set the parking brake, and carry the keys and fleet card with you when leaving the vehicle unattended.
- Do turn in the keys and the charge card when returning the vehicle to your agency point of contact or to GSA.
- Do report lost, damaged, or stolen charge cards and/or license plates to your Fleet Service Representative (FSR) immediately. Your FSR will forward the lost tag report to the Department of Homeland Security.
- Do immediately report vehicle theft to:
- Local law enforcement
- Your Fleet Service Representative
- Your supervisor
- Do use your leased vehicle manufacturer’s roadside assistance program for services such as:
- Breakdown towing
- Lockout services
- Vehicle jump-starting
- Do follow GSA’s preventative maintenance schedule instead of merchant recommendations.
- Do report any suspicious activity to GSA Fleet by emailing LPT@gsa.gov.
- Don't use the vehicle for activities outside of your agency's mission, including private business or personal errands. You may be disciplined for reported incidents of misuse (Federal Management Regulation (FMR) 102-34.200).
- Don't, without specific permission from the head of your agency or their designee, transport:
- Family
- Personal friends
- Non-government employees outside of your agency’s mission
- Don't use the vehicle for transportation to or from work, or park it at your residence without valid written authorization, as required by FMR 102-34.225.
- Don't keep driver ID or PIN numbers with the fleet card.
- Don't smoke inside GSA Fleet vehicles.
- Don't text while driving. Executive Order 13513 prohibits texting while driving a government vehicle.
- Don't use hand-held cell phones.