Chief Customer Officer
Camille Tucker serves as GSA’s Acting Chief Customer Officer. In this role, she leads the agency’s Office of Customer Experience (OCE) focusing solely on improving customer experience and fostering a customer-first mentality.
Through a combination of quantitative and qualitative research, strategy, capacity-building and pilots, OCE identifies customer insights and partners across the agency to design more customer-centered experiences, processes and solutions. Working across GSA business lines since its inception in 2014, OCE's focus is to better understand GSA customers’ experiences.
Camille’s worked with OCE since 2017, most recently leading OCE’s Voice of the Customer Team. She started her GSA career in FAS’ Employee Relocation Resource Center in 2014. Prior to joining GSA, Camille worked in disability rights, domestically and internationally. She also served in the Peace Corps in Mozambique.
Camille holds a Master of Public Administration from the Maxwell School at Syracuse University and a Bachelor of Arts from Loyola University Chicago.