GSA Administrative Grievance Procedures

Purpose

This Order issues and transmits the General Services Administration’s (GSA) Administrative Grievance policy. This policy outlines procedures for the fair, efficient and orderly filing, processing, review, and disposition of employment-related and workplace grievances.  

Background

This Order is issued pursuant to Title 5, “Administrative Personnel Chapter I. Office of Personnel Management, Subchapter B. Civil Service Regulations. Part 771. Agency Administrative Grievance System.”

Applicability

This Order applies to all agency components and all GSA employees, with the exception of:

1. Schedule C Employees. This policy does not apply to GSA employees who have Schedule C appointments. This includes positions that are excepted from the competitive service because of their policy-determining nature or because they involve a close and confidential working relationship with the agency head or other top appointed official.
    
2. Direct Reports of the Administrator and Deputy Administrator.  This policy does not apply to GSA employees who report directly to the GSA Administrator or Deputy Administrator.
    
3. The Office of Inspector General (OIG), given its independence under the Inspector General Reform Act of 2008 (5 U.S.C. §§ 401-424).; and
    
4. The Civilian Board of Contract Appeals, due to its independent authorities.

Cancellation 

This Order cancels GSA Order 9771.1 HRM, GSA Administrative Grievance Procedures, dated October 26, 2022.

Summary of Changes

In accordance with Executive Order 14251, Exclusions from Federal-Labor Management Relations Programs, this Order is updated to allow employees who were formally covered by a bargaining unit to file a grievance under these procedures and to remove references to labor organizations. 

Roles and Responsibilities

The Office of Human Resources Management will ensure compliance with governing laws, regulations, and Executive Orders, related to agency grievance procedures.