Client Enrichment Series

PBS’s Office of Program and Project Management offers free “virtual classroom” webinars to help inform our Federal customers about workplace initiatives, real property policies/processes and value-added services. Continuous Learning Points are available.
Upcoming presentations
| Session name and date | Description |
|---|---|
Managing and Rightsizing Your Portfolio
| This CES session will explain GSAs new occupancy planning process - including an overview of our new, centralized platform with the tools that can help you request new space needs or help determine the best path on underutilized space. In addition, GSA subject matter experts will be on hand to discuss and answer your questions on:
This session is open to federal government employees involved in the planning, management, and execution of GSA-controlled real estate. This session will be hosted via our FedRAMP-compliant Zoom for Government platform and will be recorded. |
Past sessions
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| Date | Session name | Description | Recording, slides and Q&A |
|---|---|---|---|
| 2025/01/16 | RWA policy and process fundamentals | Understand the foundational policies and processes that govern the reimbursable services program. | RWA policy and process fundamentals Passcode: DLL*U@1^ | RWA policy presentation [PDF - 3 MB] |
| 2024/11/19 | Water quality management — Fall update | Update on progress, resources, and engagement opportunities. | Water quality management presentation video | Water quality management presentation [PDF - 2 MB] | Water quality management questions and answers |
| 2024/11/07 | eRETA digest | Access and use eRETA to submit work requests and RWAs. | eRETA digest presentation video Passcode: w$P0@G8= | eRETA digest presentation [PDF - 3 MB] | eRETA digest questions and answers [PDF - 220 KB] |
| 2024/10/24 | Conversational contracting | Learn the basic elements of contracting and the roles and responsibilities of project team members in the acquisition process. | Conversational contracting presentation video | Conversational contracting presentation [PDF - 1 MB] | Conversational contracting questions and answers [PDF - 396 KB] |
| 2024/08/22 | Taming timelines | Learn schedule basics, properties, joint responsibilities and how to view milestones in Kahua. | Taming timelines presentation video | Taming timelines presentation [PDF - 1 MB] | Taming timelines questions and answers [PDF - 201 KB] |
| 2024/08/15 | Workplace Innovation Lab — insights and applications | See data collected from the GSA WIL that can inform your broader portfolio and workplace strategies. | WIL presentation video | WIL presentation [PDF - 4 MB] | WIL questions and answers [PDF - 211 KB] |
| 2024/08/06 | Water quality management update | Legionella explained, GSA’s testing program and protocol updates, dashboard tool and resources. | Water quality management presentation video | Water quality management presentation [PDF - 2 MB] |
| 2024/07/11 | PBS customer dashboard — reporting made easy | Access information about your projects, occupancies, RWAs, locations, rent, prospectus pipeline, and water quality | Customer dashboard presentation video | Customer dashboard presentation [PDF - 1 MB]| Customer dashboard questions and answers [PDF - 258 KB] |
| 2024/06/25 | Kahua — a project communication and collaboration platform | Access and utilize Kahua to collaborate with GSA and project stakeholders. Hear experiences of current system users | Kahua presentation [PDF - 1003 KB] | Kahua questions and answers [PDF - 270 KB] |
| 2024/06/13 | PBS OASIS — new customer workflow | System-based training on the new Customer Approval Workflow reconfiguration and new Non-Approver role | OASIS presentation video | OASIS presentation [PDF - 1 MB] |
| 2024/04/11 | PBS OASIS update | Get an update on recent system improvements, plans for a new Occupancy Agreement workflow, and how to get support. | OASIS presentation video | OASIS presentation [PDF - 1 MB] | OASIS questions and answers |
| 2024/02/15 | Water quality management in GSA buildings | Hear about our approach, risk management and notification procedures and key elements of water quality (guest speakers from HHS-CDC). | Water quality presentation video | Water quality presentation [PDF - 3 MB] | Water quality questions and answers [PDF - 585 KB] |
| 2024/01/18 | Cost estimating and cost management principles | Learn how cost estimates are developed during the project lifecycle and how GSA is improving its estimating program | Cost estimating presentation video | Cost estimating presentation [PDF - 1 MB] | Cost estimating questions and answers [PDF - 405 KB] |
| 2023/10/26 | New tools for the new workplace | Hear about the features and benefits of federal co-working and workplace engagements, and learn how to use our inventory of owned and leased properties to help develop your workplace requirements. | New tools presentation video | New tools presentation [PDF - 2 MB] | New tools questions and answers [PDF - 149 KB] |
| 2023/03/16 | Understanding your space usage with daily occupancy data | Data collection technologies and techniques that can be applied to evaluate your workplace utilization and support portfolio planning. | Understanding your space usage presentation video | Understanding your space usage presentation [PDF - 1 MB] | Understanding your space usage questions and answers [PDF - 130 KB] |
| 2023/03/08 | Building a better broker services contract | Features and benefits of our commercial real estate broker contract services and how they support your agency’s lease procurement needs. | Broker services presentation video | Broker services presentation [PDF - 1 MB] | Broker services questions and answers [PDF - 119 KB] |
| 2023/01/10 | Commercial coworking | Leverage GSA’s service contracts with national commercial vendors and use flexible space solutions to meet your agency space needs | Commercial coworking presentation video | Commercial coworking presentation [PDF - 1 MB] | Commercial coworking questions and answers [PDF - 152 KB] |
| 2022/07/14 | Emergency leasing | When disaster strikes, your PBS leasing team has the tools to help you expediently reconstitute your operations in leased space. | Emergency Leasing presentation video | Emergency leasing presentation [PDF - 898 KB] | Emergency leasing questions and answers [PDF - 136 KB] |
| 2022/03/08 | Online leasing tools: changing the way we do business | GSA’s Automated Advanced Acquisition Platform (AAAP) and the Requirement Specific Acquisition Platform (RSAP) accelerate lease cycle time and change the way we do business. | Online leasing presentation video | Online leasing presentation [PDF - 1 MB] | Online leasing questions and answers [PDF - 100 KB] |
| 2022/12/09 | Workplace design — lighting and acoustics | The critical role lighting and acoustics have on staff productivity and well-being in the workplace | Lighting and acoustics presentation video | Lighting and acoustics presentation [PDF - 4 MB] | Lighting and acoustics questions and answers [PDF - 154 KB] |
| 2021/10/21 | ABCs of GSA’s public buildings service | From requirements gathering for your space actions to occupying your space, familiarize yourself with the Public Buildings Service (PBS). | ABCs of PBS presentation video | ABCs of PBS presentation [PDF - 2 MB] | ABCs of PBS questions and answers [PDF - 138 KB] |
| 2021/07/15 | Leasing 101 | Learn the basics of GSA leasing practices and processes and our joint responsibilities for a successful lease project. | Leasing 101 presentation video | Leasing 101 presentation [PDF - 898 KB] | Leasing 101 questions and answers [PDF - 224 KB] |
| 2020/04/23 | Introduction to PBS project management | This introductory course provides customers with an overview of a Project Life Cycle; including Identification, Initiation, Planning, Execution and Closeout. | Introduction to PBS project management presentation video | Project management presentation [PDF - 3 MB] | Project management questions and answers [PDF - 114 KB] |
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